We are very proud of our reputation.
Feedback is vital to us so do please tell us your thoughts here.
Recent feedback from Keating Estates landlords and tenants:
Kay is a very polite, helpful & patient individual. She has been great in helping deal with all repairs and defects that have come our way, but more so made sure that they have been seen right through to the end. I hope Kay continues to work in such an efficient way :)
Kay has been managing my 5 bedroom property for two years now and is consistently really helpful, efficient and professional in her care and running of the house. Keating Estates are the Agents that I would recommend to anyone in Clapham or the area as they always find great tenants and do a fine job for me - I have not reason to change to all the others who call me regularly asking me to swap across! Well done Kay and thank you very much for all your efforts which are greatly appreciated.
We recently secured a flat to let in London through Keating Estates. Monty showed us the property initially and arrived on time and prepared for the viewing. He was happy to answer our questions and once we knew we wanted the property he was crucial in helping us put in the offer and secure the place. Both him and Dwayne effectively communicated the requirements for the referencing process, and although there were some difficulties for us here, they were always on hand to explain the problems and worked to find a way around them successfully. They were both very quick to respond to our emails and calls in a clear and friendly manner. We were very happy when we finally were confirmed to move in to the property and grateful for their help!
David made the process of letting our newly bought flat 100% stress and hassle free from finding the tenants to helping us get the flat ready. Thank you David & Keatings
David was really helpful with our process everything was explained properly and had a lot of confidence in him . As first time buyers he made the process more relaxed and easy for us.
Working with David exceeded my expectations. As a first time tenant in London, I was not familiar with the terminology or the best processes. David was incredibly friendly and took time to explain and determine what would be a good fit for us.
David was willing to meet me late in the evening for viewings and put together the offer letter within a couple days of our first meeting. He was very helpful in explaining the entire process and really relieved my stress level. I highly recommend David!
Both Ashleigh and Sophie sorted out my boiler problem very quickly and efficiently. I was surprised by the fantastic service! Would highly recommend!
Excellent, thorough and friendly service from Kay and Ashleigh. Both have responded rapidly and efficiently to all my requests. Thanks.
I'm a landlord with Keating and have enjoyed my 6 year liaison with the company. All the staff I have dealt with are very much on their game giving an excellent service on behalf of their company, and none more so than Hanna who has worked to exceptional levels to manage the tenancy. She is a member of staff for whom Keating should be eternally grateful. Whilst writing, I look forward to many more years doing business with Keating Estates and of course Hanna.
Organised, outgoing and friendly Kay is always willing to go beyond and above to help with any query or issue raised. She is an asset to the team and it is a pleasure working with her.
Keatings have always been honest, reliable and hard working - they go the extra mile to meet requirements - Keep up the good work guys.
We have purchased several properties and rented one out through Keatings and at every stage and across the board they have been friendly,professional and efficient. Grace helped us find the perfect properties without wasting time showing us ones 'just for comparison's sake'. The letting team did a great job in finding us excellent tenants and the renting out process has been easy with them. I would recommend doing business with this great team.
A big thank you to the Keatings Property Management Team, especially Sophie, Ashleigh and Tammy.
They have provided excellent support and an extremely professional service over these last few weeks.
Dwayne has been managing my properties in London for sometime now, great personal service, trustworthy and efficient. Wouldn't use anyone else.
Great service by Dwayne and the team. They were accommodating with my schedule, showed the property twice, first to my wife then with myself and children. Documents were all in order and check in was a breeze, all in all a simple move.
Superb service from their rental department. Both Ashleigh and Sophie are brilliant and handled everything regarding my flat management with perfection. I highly recommend them.
Great! Thank you Tammy. Very efficient and professional. I can tell you I had a far worse experience with another agent in Islington some years back.
I feel very confident with using Keatings and have no issue in recommending you to friends.
Have a great evening
Chris was a fantastic help during our search for a property to let in Brixton. He was friendly and efficient and went out of his way to arrange viewings at short notice for us. He was extremely responsive over the phone and by email, answering any questions we had and was a great support throughout the process, making it an easy move into a fantastic property.
Having both rented from Keating Estates, and other agents and I can say the difference which sets them apart is their honesty and being up front with you, they give good advice through the rental negotiation progress, and we did not feel pressured to put down a to sign on the first property we saw.
As a result we trusted Chris enough to put down a deposit ahead of seeing a property he recommended as we had sufficient trust in his judgement and we were not disappointed.
I’m not sure who manages Kay but on behalf of Bonham Road but it would be great if you could pass this message on.
Kay has been absolutely fantastic since the beginning of our tenancy. She is highly conscientious and has delivered an extremely professional service, with regular communications keeping us in the loop at all times. Thank you for all your hard work and we wish a very Merry Christmas and Happy New Year.
Keating Estates were fantastic at helping us find our first flat together, they knew exactly what we were after and made the experience an exciting yet smooth process. We're very happy & it's great to know they're always quick to respond should we have any queries
Thank you Shane.
I have to say Keating’s have always been perfect: I purchased the flat through you; rented it through you; and now sold it through you!
Hi Stephanie, This has been one of the smoothest transitions between tenants I have had in the last 5 years, even with the maintenance items! Thanks for your help with this. The new tenants dropped me a line and are very happy.
I just wanted to pop you a note to say that Keating Estates are a fantastic Estate Agency, I’ve been impressed by your professionalism shown regarding the market, the understanding of what both the landlord and the prospective tenant wanted out of the relationship and the fair approach to ensure that both parties were satisfied. For us, you have struck the perfect balance between being friendly and getting the job done. Dwayne in particular is a great manager and I am always impressed with your service overall. Thanks to all of you.
Keating Estates have provided a consistently superb service over the years across all the properties they let for us. The team are full of experience & expertise, and bring a personal approach which only an independent agent can offer.
After several years of Keating Estates managing the letting of our 3 properties, I wanted to say thank you. We tried others in the early days, but Keatings were the most responsive, and have always found us excellent tenants within days of our instructing them, even when the market was difficult.
Your fee structure is competitive and you have shown you know the local market in advising on competitive but realistic rental values. We wouldn't go anywhere else.
10 years I have been using you guys now for both sales and lettings and I have always never even had the merest of complaints - extremely diligent, committed, professional and quick out of the blocks. Your staff are always helpful but serious, advice has always been freely given they know the market and have always got me good offers in quick time. Not one problem with any tenant that you have found for me astounds me and the buyers you have found have proved to be serious buyers. If you cover the region, Keating Estates will always be my first choice.
We have been renting our flat in Clapham through you guys for over 10 years and have nothing but praise for the service you provide. Your staff are always friendly, helpful and responsive to our needs and those of our tenants. Your ability to find the right tenants for our property has given us real peace of mind.
Keating Estates have helped me buy, sell and let property and I have come to rely on your insight, initiative and genuine interest in client care. In talking to others, I tell people that whether you are buying, selling, letting or renting you need an estate agent that you can trust. For me, Keating’s experience, advice and efficient hard work have ensured success, reduced stress and achieved satisfaction for all parties concerned - in short, Keating Estates has embodied trust.
I recommend Keating Estates highly, telling people to let them use their knowledge, abilities and personalised approach for you and for your benefit.
Keating’s have been providing me with tenants for the past 5 years, are efferent and polite as you would expect a company in a very competitive market to be.
What sets you above the average is the quality of tenants you provide. (As a Landlord I know there is nothing worse than a bad tenant.) I have never had a single problem with Keating’s and recommend you regularly without reservation.
If it is of value to you, I would like to let you know my experience - Dwayne and his lettings team have really delivered on their promise of being hands-on and responsive. I've felt supported from day one and can relax, knowing that the Keating team are on the case - thank you.
Keating Estates greatly surpassed my expectation; your knowledge of the local market is superb; you have been quick and responsive to queries and have generally let my property on the first viewing. I wouldn't hesitate to use you again due to the depth of your market knowledge and your professional responsiveness.
As a landlord for a number of years, I regularly used Keating Estates. They always found quality tenants within days of the posting - better than anyone else I used. When I came to sell my flat, again they found a buyer willing to pay asking price within days. The team have excellent knowledge of the local market; they are very approachable and efficient. Definitely the best agents I've worked with in the area.
I have been a landlord with Keatings’ for over three years, and I can really recommend them. When I needed tenants, they found them so quickly that the place has never been empty! Keatings’ staff are efficient, responsive, courteous and effective, and they get the balance right between checking what I want and need and acting on their own initiative.
Despite all the kind words above, it seems we may have got ahead of ourselves in bulk-ordering the below products, as demand has been less than we’d hoped for. Please do contact us with your feedback - we’ve got the message: we promise not to send you one of these presents.
Keating Estates Customer Service Team