We are very proud of our reputation.
Feedback is vital to us so do please tell us your thoughts here.
Recent feedback from Keating Estates buyers and vendors:
Grace was extremely professional but very approachable and after her pitch I was convinced to engage Keating Estates Brixton.
Thankfully it was the right choice and apart from pushing for the right price Grace micromanaged the sales negotiations right the way through to completion.
I'm a very satisfied customer and would definetly recommend Keating Estates Ltd.
Grace was very professional and pleasant to work with. She clearly knows the conveyancing process very well. She was always prompt in replying to emails and phone calls. She was instrumental in pushing the sale through after some issues that arose during the conveyancing.
Grace was very professional, efficient and reassuring from the get-go. From me deciding to sell my flat to the advert going live took 7 days turnaround time. I had three different agencies come round to give valuations, and Grace was the only one who took the time to explain the current market, the selling process and what to expect, as well as giving a realistic and honest valuation.
Communication with other agents throughout the viewing process was very regular, and although my flat took longer to sell than I originally anticipated, I don't think this was at all reflective of the work and effort Keating Estates put towards promoting it.
Once I'd accepted an offer, Grace was basically the only person in the chain (both for the sale and my onward purchase) who I trusted to give me correct and timely updates, and communication was excellent throughout. I would highly recommend Keating Estates and Grace especially if you are looking to sell or buy.
Keating were excellent throughout our recent sale. At the valuation stage I felt they gave practical, honest advice. They have a lot of properties in the Brixton area which attracts registration of a good number of buyers, and from viewing properties with them I was reassured that viewers of my flat would find the process smooth and informative. They were helpful and diligent managing a slow chain of transactions, and I’m really pleased we chose them to sell our property.
Matt was amazingly helpful during our property search: extremely knowledgeable about not only the properties but surrounding area as well as being friendly and unobtrusive. Matt seem genuinely interested in helping us rather than just nabbing as sale. Although we ended up finding a property through a different agency, I would not hesitate to recommend Matt to friends and family who were looking to buy. Overall a fab experience - thanks so much Matt!
We couldn't be more pleased with the service Matthew gave us throughout the whole process of buying our first flat. He was friendly, personable, and happily answered any questions or concerns we had. He was professional and thorough in his approach, especially when it came to sharing listings that suited our criteria (I can't tell you how many listings others agents shared that were off the mark!). Also, as we were looking in a new and unfamiliar area, Matthew would pepper each viewing with bits of local knowledge and spots which we found most helpful and allowed us to get a better sense of the area's character. We would highly recommended Matthew to others flat hunting; anyone working with Matt would be left in good hands!
My experience has been excellent. I have been impressed by the commitment shown by all at Keating's and found them to be pro-active and professional throughout the process. Gemma was clearly experienced and dedicated - Superb!
All at Keatings were friendly and focussed.
I am very happy to recommend this agent if you are intending to sell your house.
Grace, Seb and the Keatings team worked hard securing the sale at a good price during a difficult and uncertain period in the market. They are dedicated, hardworking and trustworthy and I wouldn't hesitate to recommend them to prospective sellers and buyers alike.
Grace and Gemma were fantastic throughout the whole process. Grace kept us constantly updated on progress and helped us get across the line just in time. Gemma, put up with our numerous requests to go back and see the property and was helpful throughout the initial offer stage. Lovely team, would thoroughly recommend.
Excellent customer service and communication through out the sales process always on hand if needed a bit of help or advice.
Gemma was sharp, professional and on the ball when we launched 8 apartments at our new Brixton development resulting in 5 sales on the day. There's not much more to say than the proof is in the pudding. Results. Well done Gemma!
Grace was really fantastic throughout and helped keep us calm during what, at times, was a stressful process. She was always ready to offer helpful advice and made us feel that we were the only clients she had to look after. I cannot praise her highly enough
As a first time buyer, I didn't really know the market and felt like I was faced with a massive task or trying to find somewhere. Josh was extremely helpful, showing me a range of properties, offering a variety of different features. This really helped challenge what I wanted from my property search. A really helpful, patience guy who really knows his stuff! Can't thank Josh enough!
Grace has been professional, thorough and helpful throughout our sale, which took a long time. I would definitely recommend her to others
When I contacted Keating Estates I wasn't entirely sure what I was looking for, despite having requested to view one of their properties. The agent listened to my requirements and then suggested that I should also view another property in a different area. I viewed that property and now live there! It's one of the best decisions I ever made. The process was handled with the minimum of fuss and in a highly professional way. I can't really give higher praise than that.
I went to Keatings after a horrible experience with an online agent who is supposed to be the 'best'. Grace came around and reassured me instantly that we could trust her to help us. She has been so sympathetic to my anxieties and helped manae my fears. she had an interesting strategy which I was not sure about but I let her run with it and she came up trumps. So professional, thorough and fast!
Coupled with Gemma's day to day management and brilliant updates our flat is under offer in less than 2 weeks and we had about 4 other interested parties. Whilst the sale has not gone through yet, my confidence has been restored and I can only say how brilliant everyone at Keatings has been.
Grace was well-informed during my viewing tour and then co-ordinated the transaction in a proactive and professional manner. I also found Jade to be a very effective and capable communicator when arranging viewings and establishing my property requirements.
Matt Hope has worked incredibly hard to help find me a flat - and also a fun guy to hang out with while doing viewings . He's honest , intelligent and impartial . I have found somewhere to buy ( unfortunately on with another agent ) only sorry to say it was not thru Matt ! He deserved my commision more than the agent I'm currently buying thru .However as my property business grows I will soon be back in touch with him to continue the journey ! Kindest regards , Lady Birkmyre
I both sold and bought my property through Keating Estates and I could not recommend them more. Personable, kind, professional and understanding they completely exceeded my expectations. I felt complete confidence in them and whenever there were complications or questions, they were immediate to act. Thank you both so very much!
Josh was very patient when showing me a number of properties in Brixton, leading to a successful bid for one property.
I was very happy with the service I received from Keating Estates and Grace. I initially started dealing with Armond so left the company around the time I accepted an offer on my flat but the transition was fairly smooth and Grace was very professional and accessible in her dealings. I would recommend Keating Estates and Grace and would use them for futures purchases and sales.
Thank you so much Grace for guiding me through my 1st time buying this year! Grace did such a good job and always kept me informed even liaising via Borneo and Australia. It was a very smooth and positive process. Gemma took me on the first viewing as well and she was very friendly.
From start to completion Seb, Grace and Gemma were superb and committed to helping us sell in very difficult circumstances. Seb in particular was quick thinking and responsive when things went wrong at various points - I'm certain we would not have sold or completed as quickly without him.
Grace was a pleasure to work with whilst we were purchasing our first property. She was very patient &understanding with all our queries. At the end of the transaction when we were trying to meet a deadline but still had on going information we required, Grace went above and beyond by contacting solicitors and managing agents to ensure we had everything we needed and in time to make the completion date. Thanks so much Grace!
Matt was great to deal with throughout the whole process. He was professional, knowledgeable and punctual. Matt went the extra mile when I was buying my first house. I would certainly recommend him to other buyers.
Excellent agent, best I have dealt with in 7 year of buying and selling on the London market. Proactive, intelligent, friendly and honest. Would highly recommend.
Thank you to Sebastian and Gemma for doing a great job in selling my property. From the pricing and marketing through to the exchange and completion, everything was handled smoothly and very professionally.
Thank you Grace for being tenacious in keeping us informed during the sale of our flat. You have been polite and helpful, chasing information when needed to keep the sales process moving. Much appreciated.
Selling my flat was a long and tedious process for a number of reasons, the only shinning light being the help and support I received from Keatings, and in particular Grace.
Always been suspicious of estate agents in general but in this instance these guys were the only professionals I dealt with during the entire process, thank you!
Grace was superb across the whole process and I wouldn't think twice about recommending her. Her hard work made the whole thing much easier.
Grace has been truely wonderful throughout this whole process, I can't recommend her highly enough. She has been proactive, pleasent and fantastic in ensuring a smooth sale. Would highly recommend the experience I've had with all staff at Keatings - thank you Grace!
Grace has been extremely helpful and supportive throughout the process of selling my flat. She is easily contactable and if out of the office is proactive in returning calls. She is knowledgeable and professional and an excellent representative of Keating's.
Really happy with the service Seb and Grace gave throughout.
Seb was my main point of contact during the purchase and was excellent. He was always on hand to offer help/ advice and was in contact regularly to give updates. His fun and friendly attitude made the process as painless as possible- can't thank him enough.
Would without a doubt recommend Seb, Grace and Keatings in future.
Matt was an excellent source of help and guidance during my house search. He is a friendly, honest and good hearted guy who I would happily recommend to my friends and family. I will use Matt next time I look for property before looking elsewhere.
We had a great experience working with Matt - we initially viewed the property with him that we bought and he sold it to us in a very positive, realistic manner, he was incredibly willing to assist with futher visits to the property after purchase too which was incredibly helpful. I would highly recommend using this agency and Matthew in particular!
Lewis is very nice, not pushy. I really liked to visit properties with him as he use moderate language (i.e.: doesnt use: it's the best house I have seen the market; the best area ever, etc) - It makes it more genuine and balanced - gives more credit to the real value (pro/cons) of the property.
Sam understood our requirements perfectly and compiled a portfolio of appropriate properties to view. He helped us navigate successfully to an offer which was accepted. At all times, both he and Keating Estates have worked with us professionally, empathetically and ethically.
Matthew was efficient, honest and really listened to what we needed. He's interested in architecture and knowledgable about the local area. He made us laugh, which is massively valuble when you've been trapsing around houses for months. . .Our sale went though quickly and we're very happy!
Lewis and Sebastian were both great. Friendly, generous with their time when letting me view the property, knowledgeable about the area, and pragmatic intermediaries in the negotiation.
Having never bought a property before, Sebastian was great at helping me through the process for the first time. His knowledge and expertise were appreciated every step of the way even after a detrimental survey report. I would recommend him to anyone looking to buy in the area and If i come to sell, he will definitely be my first call!
I bought my flat with Keating 5 years ago and had a very positive experience with them then, so it was an easy decision to sell it with them this year. Sebastian was super friendly and helpful from day one. He is knowledgeable about the area and very professional. He was quick and proactive and secured plenty of viewings. I would not hestiate to recommend him and Keating.
Matt has been consistently helpful at sourcing relevant and appropriate properties during my search. During viewings he is informative and goes the extra mile to answer any questions I have had. He is very friendly and professional.
Grace & Shane were fantastic at handling my purchase. They were professional and easily accessible by phone and email for any queries I had. Grace was very flexible with last minute and second viewings and she knew exactly what I was looking for (not wasting my time like some estate agents unfortunately did!). My sister and myself have now both bought in Brixton through Keatings and I would highly recommend them to a friend, and will definitely be selling through them when the time comes!
I was very happy to stick with Grace as my soul estate agent when looking around Brixton - although we couldn't find THAT flat, I found her very easy to deal with, non pushy and she knowledgeable. I ended up buying in Battersea but if looking again in Brixton I would very happily reconnect with her.
We were recently looking to buy a flat. Matt was really helpful, quickly understood our requirements and was proactive in matching us with properties. he was always willing to accommodate a viewing , even at short notice and was honest and open in his approach. I would certainly recommend Matt . Thanks Matt. Marie and family.
I could not have been more pleased with the price received for my property thanks to Sebastian and Grace and the way the sale was handled from start to finish. Professional yet friendly, totally on the ball and great communication every step of the way. I would not hesitate in recommending Keatings to anyone.
Sebastian and all of the staff at Keatings have been extremely efficient, professional and personable. They come back with any queries on the same day and have kept us up to date with all aspects of the sale at all times. I would highly recommend Sebastian and the whole team. They also achieved the sale price we had hoped for!
Great pleasure working with Lewis and Sebastian. Lewis arranged second viewing very quickly, while Sebastian worked well with the solicitors.
I have had an utterly incredible experience. I have had amazing personal attention and exemplary service from Alice. She is an absolute star and fought and helped to get me the property of my dreams!
By FAR the BEST agency I've EVER dealt with. Give this girl a promotion!! She's amazing! Very happy. Scott
Professional, attentive, pro-active and diligent service. Highly recommend! Achieved full asking in a very difficult market. Wonderful team behind him too!
Sebastian was incredibly helpful and also realistic about prices and timeframes, which I think a lot of agents aren't. He kept us informed throughout and was easy to reach. He explained processes in ways that we could understand. Very good
I could not recommend Seb highly enough. He was honest, professional and delivered exactly what we wanted out of the sale. He clearly knows the market very well and was confident he could achieve what we were after. He moved quickly with the sale and continued to offer support by liaising with solicitors and helping the process along. It was a genuinely full service right to the point of sale which went well beyond what we were expecting. The Commission (which was lower than others were offering) was absolutely worth it for the service we received.
Matt has recently helped me purchase my first property. He was brilliant throughout; really helpful and informative. He made the whole process really easy and good fun as well. I wouldn't hesitate in recommending Matt to other prospective buyers.
As we didn't know Clapham, Alice's knowledge of the area and advice was extremely helpful. She quickly grasped what we were looking for and took the time to drive us to specific areas to see a range of properties to help narrow down our search. She was generous with her time and we never felt rushed. We found the right property with her help and she was available throughout the transaction process, returning our calls and answering queries without delay. We would not hesitate to recommend Alice...
Thank you so much to all involved in selling my flat in Helix Gardens. At times it seemed like an age but you all helped me understand the process and supported me through it. I am very pleased with the service from the whole team and Keatings particularly the weekly updates, so important to me particularly as I am away from London.
Tom and Armond, thank you both for starting and finishing the process so professionallly.
I am in the right place now and ready to complete on our dream house here in Portugal, all just on time.
Armond is very efficient and professional, he is great to deal with and follows up on queries both with buyer and seller. He is one of the best agents we have dealt with.
Great, friendly and professional service from the off set from the team at Keatings, excellent photos and details, great knowledge of the local market and with valuations, would highly recommend their services, this is the second time that i have sold with Keatings, many thanks to Armond and Grace for all their efforts
I've always thought estate agency is easy money and have had bad experiences with other estate agents and service in the past. Seb and Alice have turned my opinion around with the hard work they put into the sale of our house. Always on hand to offer assistance, always friendly and always professional. They really helped ease what can be a very stressful process.
We would not hesitate to recommend them to any future home movers.
Keating have been excellent with regards to selling my property. The whole process has been smooth from the quotation / fees, to the viewings and the work Armond did to get the sale across the line, with a particularly difficult buyer. Would definitely recommend!
Having dealt with many estate agents over the years in London, I can say Armond is by far the most; helpful, professional and personable one I have come across.
Due to numerous complications the house purchase was a long and drawn out process, however Armond didn't give up and continued to go above and beyond helping to deal direct with the sellers to move the whole thing forward.
If you are looking to buy or sell in London and need a 1st class agent to help you out then I cant recommend Armond highly enough!!
have just sold my flat in Brixton, the flat which was my first home, and the flat which I LOVED.
Armond not only made all of this possible, he made it fun! He has been simply brilliant throughout the whole process.
He is a genuinely personable, thoughtful and good-natured honest young man.
From the initial valuation, which put no pressure on me whatsoever. All the way through to completion. Armond has been consistent, supportive and professional. Whist still managing to be friendly, polite and very good-humoured.
He is quick to respond both on email, and on the phone. He never made me feel like I was pestering, even though I'm sure I was!
Armond genuinely cares about his clients as individuals.
I can say with 100% certainty that Armond has been instrumental in making this a really positive exciting experience for me. The next time I sell a place, I will be looking for his number.
Thank you Armond, you're the best!
Just bought our first flat through Keatings and were very impressed by Alice. She really took on board the kind of place we were looking for and gave great advice as an agent and resident of the area. We were lucky to find our ideal flat quickly and it even lives up to the lovely photos on the Keatings website. The champagne voucher on completion was an added bonus too!
Gemma and Sebastian were fantastic at delivering the purchase of our first property. With an abnormal amount of unforeseen complications throughout the process along with our inexperience in buying, their expertise, passion and advice guided us every step of the way in order to deliver on the sale/purchase within the stressful and tight time frame initially set by the vendors. We completed 2 months after initial offer and we could not have done it without them. Highly recommend Keating Estates.
Grace and Armond were both very professional and easy to liaise with when buying a property through Keatings. We appreciated their transparency through the process and Grace was flexible when viewing the property while Armond was proactive throughout the process. Would definitely recommend, especially relative to other estate agents we initially viewed properties with.
Grace showed us around quite a few properties in the Brixton/Clapham/Stockwell area. Of the various agents who helped us with our search, she was the who listened most, wasn't too pushy, but came up with properties that met our criteria and was the most flexible to our diary, on one evening, she pulled out all the stops to make sure we got to see all properties we wanted to see in the time we had available. Also very polite and clear, thanks.
Keating Estates were brilliant all the way through our sale, from the initial valuation meeting to completion. Sebastian and the rest of the team understood exactly what we needed and got us a price that exceeded our expectations as well as selling our property with the urgency we needed. They also helped us each step of the way with our sale and purchase, even though we weren't purchasing through them. Thoroughly recommend.
Gemma sent us lots of proactive information and really understood what we were looking for. During any property search you will always encounter more than a few estates agents and she really stood out from the rest and worked extremely hard.
Keatings where fantastic throughout and went out of the way to find me something perfect, best bit for me was the recommended solicitors / house survey proved to be excellent and cheaper than expected
I couldn't recommend Gemma at Keatings estate agents more highly. I was buying my first house and she went above and beyond to help me trough the process and to get the perfect house at a great price. I had been looking to buy for a couple of years with no luck and Gemma found me three properties within a week in a very specific area. The whole process of was great!
I have now purchased one and sold three properties through Keating Estates, dealing with Sebastian on all occasions and Grace on two of them. You get good quality conscientious service and no b*llshit. I definitely recommend them over my experience with other estate agents in the area.
Gemma & Grace were really helpful and great at getting viewings in to see our property. They were really good at passing on feedback and always very polite & pleasant to deal with.
We have purchased several properties and rented one out through Keatings and at every stage and across the board they have been friendly,professional and efficient. Grace helped us find the perfect properties without wasting time showing us ones 'just for comparison's sake'. The letting team did a great job in finding us excellent tenants and the renting out process has been easy with them. I would recommend doing business with this great team.
Both Alice and Armond have been great - being a newby to this process, they were very patient and helpful. Professional and charming at the same time. Would happily deal with them again.
Armond and Grace were fantastic. They're knowledgeable and easy to contact and they went out of their way to be helpful. We would reccomend them highly - 10/10.
Prior to dealing with Armond on the sale of our flat I didn't hold a very high opinion of estate agents.
He was incredibly helpful throughout the sale despite the purchaser being very difficult to deal with. I would go as far as saying that I think the sale would have fallen through had it not been for his input.
I would definitely recommend him and Keating Estates.
Having signed-up with every estate agent in Brixton, it’s fair to say Keating was by far the most professional and honest about the properties on their books. Through my flat-hunt, I dealt with Seb and although he showed me quite a few properties that didn’t quite fit the bill, he diligently noted my feedback each time, never becoming impatient or trying to push me towards a decision that wasn’t right. In time we found my perfect flat and his experience and guidance through the sale process was excellent. As a first time buyer, Seb had a great manner and I would absolutely recommend him.
I recently sold my 4 bedroom house in central Brixton through Keating's. I was initially a bit concerned that Keating's might be a bit too local to be able to attract a wider London buying audience, so I also retained two other, much larger agents, signing Keating's on a multi-agent basis.
As it turned out, Keating's were by far and away the most effective, from the point of view of serious viewings generated, purchase offers made and all-round customer service. Sebastian Toy and his colleagues gave me great advice about presenting and marketing the house, stayed in touch regularly, gave prompt feedback on viewings, and steered me through the nerve-racking process of achieving a sale against the backdrop of buy to let taxation changes and the Brexit vote disrupting markets - which caused two offers to fall through due to nervous buyers. Most importantly, they stuck with it, and eventually sold my house at the full asking price, negotiation my sale through difficult markets extremely skillfully.
During the four months' the house was jointly-marketed, the larger London-wide agents were unable to produce a single offer from their clients, and generated few viewings, despite lofty promises.
Overall, I was very impressed by Keating's and would not hesitate to recommend them as sole agent to anyone wishing to sell their house in Brixton.
Seb was a terrific partner in working with us in the purchase of a property for our son in Brixton last year. He struck the right balance between representing his clients – the vendors – and ourselves and navigated the process through to completion for both parties with aplomb. I believe all parties objectives achieved!
Keatings is by far the best Estate Agent in Brixton. First of all the photos taken of the properties are of superior quality to other agents making the searching process a lot more enjoyable. Sebastian Toy was a very knowledgeable agent continuously giving me honest updates on where he thought the market was and where the value was to be had, alongside only sending me properties he knew could be of interest . I’ve recommended him to several friends as a result
Sebastian was recommended to me when I was looking to buy my first flat. He was brilliant at keeping me posted on relevant properties and was always on hand to answer the many questions that I had. Ultimately, he found me an ideal first time buy. Since my purchase, I still go to him with any questions I have regarding the property and the market and would recommend contacting Seb if you are looking at buying/selling in the area.
Armond assisted us with the purchase of our home in SE24 and was absolutely fantastic from the moment I was put through to him on the telephone. His service was nothing short of first class, constantly updating me via email or call on the status of negotiations from initial viewing until completion date. The Herne Hill office staff all knew who I was when calling, giving a personal touch all round. I would highly recommend them and would have no hesitation using them again.
Armond was fantastic throughout the whole process of my flat sale. His communication was excellent, and he was always on hand to answer questions (of which I had many), and reassure me when any issues arose. He knew that I had a time limit on the sale or I would lose the property I was buying, and he went out of his way to find me a buyer. I would definitely recommend contacting Armond if anyone I knew was looking to sell in the area.
I recently purchased my property through Keatings Estates in Brixton. The service was excellent, particularly once my offer had been excepted and Armond took over the sale. He was always contactable and quick to respond to any questions
I meant to sent this earlier but time got away from me!
I just wanted to say a massive thankyou to all of you (especially Shane these past couple months).
I can now officially say Flat 10 is mine and I got the keys today! So Thankyou. Thankyou for being there every step of the way and making it all so easy and loving.
You're all stars!
I wish you all an amazing 2017.
Thankyou once again and take care
Thanks to Armond at Keating Estates I recently sold my property in SW2 and it was the best experience of house selling ever. I am delighted to say that all the staff involved - in the office, the agents and the excellent photographer - were professional, friendly and completely efficient, and made the process smooth and amazingly fast. Armond handled the sale brilliantly, marketing the property to the best possible standard. He also kept in touch with us every step of the way, and made himself available any time to answer questions and give help and advice. Armond's personality shone through, and he was the most perfect calming liaison between all the people involved.
I would thoroughly recommending him, and Keatings, to anyone wanting to use this superb estate agent!
Comment on agent fees
Well worth the fee!
Truly excellent service throughout an at times anxious sale. Patient, informative, helpful, good humoured and calm at all times. Could not be better. I felt confident in his advice.
Excellent service from start to finish.
After putting my property on with Haart for 20 weeks and only securing a handful of viewings, I decided to approach Keatings. I'd highly recommend not going with one of the big chains for who you are just a number.
Within just two weeks they'd secured about 10 viewings, repeat viewings and an offer, when Haart couldn't secure anything.
They then found another buyer within one week when the previous offer fell through.
They kept me up to date throughout, went out of their way to secure the deal (going far above and beyond what is expected) and have even helped out with a few questions on my purchase even though they are not involved.
In short, friendly, hardworking and worth every penny!
I recently purchased my first home, using Keating Estates for my property search. They listened to my requirements, with regards to budget, location and specifications, only recommending properties that matched my search criteria. They kept me updated regularly on new properties to the market and scheduled viewings at times that were convenient for me. When I made an offer on the property, the negotiations were handled professionally and efficiently, allowing an agreement to be reached in a matter of days. They have assisted in the whole buying process, from search through to completion, providing guidance and support throughout.
Gemma assisted us with our house hunt and was very helpful and proactive with letting us know about new properties on the market and also very responsive to emails/calls re setting up viewings etc. We had a long search but Gemma was always heavily involved and on hand to help, particularly when it came to negotiations with the seller etc. She was always enthusiastic and her level of client service was very high.
Very friendly and accommodating; was flexible to meet us whenever we asked for subsequent viewings of the property. Seemed professional with a good working knowledge of the area, and worked hard to get us the best possible price....
The sale of our house was a roller coaster, sold, not sold, sold again, almost not sold; but through it all Armond was there going through hoops to make it happen, keeping us sane and got us to the finishing line. We cannot praise enough the service that we received from the staff and Armond in particular. Do not want to move again, but if we ever had to there would only be one place/person to go to handle it.
I had met a number of estate agents as part of my property search, but Armond stood out. He was very informative and personable at the viewing, which went some way towards making me feel comfortable about putting in an offer. It transpired that the purchase became drawn out and very stressful, which was in no way his fault. It seemed as if Armond truly empathised with the situation, and I found that my communications with him were very reassuring during trying times. I am a first time buyer and, perhaps unfairly, there is a negative stereotype that follows estate agents around; dealing with someone like Armond debunked that for me. He is clearly someone who cares deeply about customer service, which is so valuable to a first time buyer such as myself who doesn't necessarily know what he's doing!
Armond and Keatings East Dulwich are the best agents in the area by far! And must be one of the best in London. Armond's communication and care was unquestionable and he somehow managed to make the stressful process of my first property purchase enjoyable. They went above and beyond what I came to expect and experience from the other 40 odd agents I came across. I have already recommended them to countless friends and neighbours.
Armond was amazing. He valued the property and then arranged to have the most brilliant brochure for us within days of first speaking to him. Nothing was too much trouble from helping the photographer move furniture to ALWAYS being at the end of the phone to give advice, even advising me how to deal with the estate agent we were buying from.
We put our property up for sale in April and moved in August and our only regret was that we would no longer be in everyday contact with Armond.
If you want to sell use Keatings!
My husband and I bought a house in Forest Hill, that was sold through Keating Estates. Armond was the estate agent handling the sale and he was brilliant from start to finish. Professional, yet friendly - he was great both with us and the seller. He was always on hand to answer any questions or provide updates - promptly getting back to us at every stage. I would thoroughly recommend him!
Keating Estates were fantastic to deal with, very open and fair in all dealings and with good communication throughout the process. We felt very safe in Armond's hands and were delighted that the purchase went through very smoothly.
How are you doing? I have just exchanged on Medora Road and wanted to send a quick email to say thanks. This is the third time I have been through this process and wanted to let you guys know the level of service and general professionalism of the entire firm has been a cut above both your local competitors and other agents I have dealt with in London.
Specific mention has to go Alice who was incredibly patient with me, personally showing or arranging for me to see in the region of 10 to 15 properties over several months. Her honesty and general integrity was refreshing. I always very much felt she was focused on finding me a property that met my needs rather than simply trying to get a sale. She was also hugely proactive, often replying to messages and emails outside of office hours and only ever contacting me with properties she felt I would have a genuine interest in buying. Medora Road was one I didn't even request to see, she just booked me in and told me to go and see it (she then told to buy it!)
The post offer acceptance level of service, from Sebastian in particular has been exemplary and a time that is usually fraught with stress has been relatively pain free.
Next time I go through this process, you are guaranteed to get my business and I wouldn't hesitate to recommend you.
Thanks for your help.
Thank you Shane.
I have to say Keating’s have always been perfect: I purchased the flat through you; rented it through you; and now sold it through you!
After purchasing our flat through Keatings a few years ago (and being very impressed with the service received as a buyer) we knew that Keatings would be a great company to use when we came to sell. That didn't stop us shopping around though, and after speaking with a number of other agents who ultimately we just didn't quite believe, we came back to Keatings to ask them to manage our sale. The team at both the Brixton and Clapham branches worked with us and were hugely helpful, honest, informative and offered great guidance throughout the process. I am convinced that they achieved a great price for our sale and worked hard afterwards to ensure it all went through smoothly. I wouldn't hesitate to use Keatings again and wholeheartedly recommend them. Thanks again!
Buying and selling houses is very stressful at the best of times. Selling my house was particularly difficult what with a seller pulling out at the last minute and our dream home falling through because of this, it seemed we would never move. The team at Keatings were great and with me every step of the way. They found a new buyer very quickly which enabled us to secure another house we had seen and really liked. They were professional and always on hand to discuss anything I was worried about and to calm me down when all seemed lost. I have now sold a house and bought a house, at different times, through Keatings and they handled both sides of the process brilliantly. I would highly recommend Keatings to any of my friends and family.
I write this sitting from my new home in the mountains of Spain all thanks to the wonderful team at Keating Estates. You managed the sale of my property in Brixton whilst I was living in Barcelona and while I know you must deal with so many sales and people but none of you ever forgot to manage me and the sale on a personal level. You've always got back to every one of my messages so quickly and helped to expedite the delicate process of managing a nervous seller at times, a tenanted property and the sometimes frustrating dealings with solicitors all with such diplomacy. I can't recommend you and your professional service highly enough.
I just wanted to thank you all for your help with the flat, you made it very smooth and stress free for us.
And thanks for the Champagne, we will be enjoying it at some point.
Have great weekends.
Having spoken to several agents Shane & Nick from Keating Estates gave advice that was second to none and there was excellent communication throughout the process with feedback given after each viewing and great attention to detail with the marketing plan - our experience with Keating Estates was superb and we would highly recommend their services.
The chaps at Keating Estates worked extremely hard on our behalf to get our home purchase over the line. Our case was exceptionally complex due to the nature of the property and its vendors and we have no doubt that the sale would have fallen through with any other estate agency. We would use them again for sale or purchase without hesitation.
Keating Estates have been excellent throughout our sale. Always on the ball, always available and most importantly they produced the result they promised. Everyone at Keating Estates seems experienced, straight talking and honest. They go far beyond what you would expect of an agent and I am very happy to recommend them to anyone.
10 years I have been using you guys now for both sales and lettings and I have never even had the merest of complaints - extremely diligent, committed, professional and quick out of the blocks. Your staff are always helpful but serious, advice has always been freely given they know the market and have always got me good offers in quick time. Not one problem with any tenant that you have found for me astounds me and the buyers you have found have proved to be serious buyers. If you cover the region, Keating Estates will always be my first choice.
As a first time buyer, at the beginning I found the buying process quite stressful. The team at Keatings made sure I knew what I was doing, reassured me throughout the process and kept in touch with Anthony Neville throughout the purchase. I am grateful to Keatings for making the process so much easier than I expected. The hand over process from Anthony Neville was very informative and they have stayed hands on even after we completed making sure they are there to help with any issues or queries at the property. I would recommend both Keatings and Anthony Neville to anyone considering jumping on or rising up the property ladder.
As a landlord for a number of years, I regularly used Keating Estates. They always found quality tenants within days of the posting - better than anyone else I used. When I came to sell my flat, again they found a buyer willing to pay asking price within days. The team have excellent knowledge of the local market; they are very approachable and efficient. Definitely the best agents I've worked with in the area.
I was enormously impressed by the professionalism of the Keatings team.
From the good and honest advice at the outset, to the fantastic support throughout the sale, they made a difficult process much less stressful than it might have been.
We used Keatings to sell our flat in Brixton. Nick and his team were excellent and very professional. They arranged a large number of bookings and advised on the best way to achieve the price we needed. Would not hesitate to recommend.
I would like to thank Keating Estates for the service they have provided. Having now bought and sold with them, they have consistently offered a personal, yet professional, service that has made the whole process go smoothly (or at least as smoothly as it can do!). Their honest advice means I would not hesitate to go back to them in the future!
Keating Estates have helped me buy, sell and let property and I have come to rely on your insight, initiative and genuine interest in client care. In talking to others, I tell people that whether you are buying, selling, letting or renting you need an estate agent that you can trust. For me, Keating’s experience, advice and efficient hard work have ensured success, reduced stress and achieved satisfaction for all parties concerned - in short, Keating Estates has embodied trust.
I recommend Keating Estates highly, telling people to let them use their knowledge, abilities and personalised approach for you and for your benefit.
Despite all the kind words above, it seems we may have got ahead of ourselves in bulk-ordering the below products, as demand has been less than we’d hoped for. Please do contact us with your feedback - we’ve got the message: we promise not to send you one of these presents.
Keating Estates Customer Service Team