Property management

Our management service is designed to free you of the day to day responsibilities of your rental property or portfolio. Our dedicated property managers take care of everything to help you get the maximum return on your investment with the minimum of fuss.

Day to day

We manage all day to day contact with tenants and arrange maintenance and repairs. Wherever possible, we visit your property personally to investigate any reported issues before booking a contractor, saving you money on unnecessary call outs.

Regular inspections

We conduct regular, thorough inspections of your property so you can be reassured that it’s being well looked after. Meeting with tenants at the same time also helps us address any issues that may otherwise arise at the end of the tenancy.

Happy tenants

We work with you to make sure your tenants are happy, keeping your property in good repair and encouraging a relationship that works in both your interests. As a result, most tenancies are renewed, minimising vacant periods and providing you with a reliable rental income.

Keeping compliant

Frequent changes to legislation means it can be difficult to stay on top of your responsibilities as a landlord. You can rely on our skilled team to keep you inform you on any changes, big or small, advising you on your legal obligations and keeping you compliant.

24/7 online maintenance portal

Our maintenance portal helps protect your property around the clock, providing:

  • A straightforward way for tenants to report issues and access guides for simple fixes
  • Detailed reports for agents and contractors, helping to increase first time fixes and save you money
  • In-built advice for emergencies and support in multiple languages, so messages don't get lost in translation
Online maintenance portal - Keating Estates

Our services and fees

Our Management service must be taken in conjunction with our Premium Letting service. Together, we believe these two services provide you with the most comprehensive support at the at the best value for money.

Premium Letting

14.4%*

of the rent incl. VAT - 1st term
8.4% incl. VAT - 2nd term onwards

Administration fee

£450 incl. VAT for the 1st term
£250 incl. VAT for subsequent terms
 

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Included:

Everything in the Letting service plus:

  • Rent collection throughout the tenancy
  • Tenant deposit administration
  • Arranging the following (cost excluded):
    • Inventory at check in and check out
    • Pre-tenancy cleaning
    • Pre-tenancy safety inspection and resultant maintenance
    • Gas Safety Certificate (GSC)
    • Energy performance certificate (EPC)
    • Electrical Installation Condition Report (EICR)
    • Smoke detector installation
  • Serving notice to tenants
  • Managing the check out process
  • Returning the tenant’s deposit

* To be paid upfront in two, six-month instalments.

Example of our Premium Letting service fee, based on a rent of £1,500 per month.

1st term at 14.4%
£1500 x 12 months = £18000 x 14.4% = £2592 (incl. VAT)

Renewal and subsequent terms at 8.4%
£1500 x 12 months = £18000 x 8.4% = £1512 (incl. VAT)

Management

6%*

of the rent incl VAT
In addition to our Premium Letting service

Note on our Management service

This service can only be taken in conjunction with Premium Letting

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Included:

If added to our Premium Letting service:

  • A dedicated property manager
  • Pre-move in inspection
  • Mid-term inspection
  • Pre-move out inspection
  • Transferring utilities and council tax
  • Arranging gas maintenance
  • Access to our 24-hour maintenance portal
  • Arranging quotes, repairs and maintenance
    • Managing a £100 cash balance for minor expenses
    • Organising repairs up to £300 incl. VAT per item
    • Seeking approval for works over £300 incl. VAT
    • Paying outgoings on your behalf
  • Negotiating damages and deposit deductions
  • Returning the tenant’s deposit
  • Forwarding post

* To be paid in two, six-month instalments, deducted from the rent.

Example of our Management service fee, based on a rent of £1,500 per month.

Management fee at 6%:
£1500 x 12 months = £18000 x 6% = £1080 (incl. VAT)

Additional fees

The following services are available as add-ons to our packages above and fees will only be charged upon your instruction of each item.

Premium Letting services

Own tenancy agreement
£60 incl. VAT
Referencing during tenancy
£50 incl. VAT per reference
Legal advice for serving notices and eviction services
At cost
Pre-move in, midterm and pre-move out inspections
£50 incl. VAT per visit
Rent guarantee insurance
£200 incl. VAT for rent under £3000 pcm. Rent over £3000 will be quoted individually

Management services

Additional property visits
£36 incl. VAT per visit
Empty property management
£240 pcm incl. VAT

All services

Deed of assignment
£200 incl. VAT
Renewal document fee
£42 incl. VAT
Major works supervision
10% of works
Inland Revenue accounting service
£120 pa incl. VAT
Legal action/court attendance
£60 incl. VAT per hour/part hour
Shopping
£24 incl. VAT per hour/part hour
House sitting
£24 incl. VAT per hour/part hour
Courier deliveries
At cost
Sale fees
1.5% of sale price less fees
Key cutting
£30 incl. VAT
Postage
At cost
HMO licencing application
£350 incl. VAT
Landlord withdrawal from offer
Up to £600 incl. VAT

What our clients think

“Not being based in London attempting to rent has been difficult so far, but we found the right place and Holly helped us through the process really easily from a far.”

Paige - 22 Oct 2021

“Holly help me and my house mate find our perfect home. She made the whole process an absolute breeze and I couldn’t recommend her more! 5/5 ⭐️”

Samuel Woods - 20 Oct 2021

“Sophia has been very helpful with our moving process, and patient. Although she was not our letting agent she went above and beyond and most communications were done with Sophia rather than Holly, and it had been a very pleasant and streamlined experience. We are grateful to have such a nice a...”

Jada - 18 Oct 2021

“Overall I had a very positive experience with Keating Estates. Allan was very helpful and informative during the viewing, and quick to send over the relevant info and application for the flat I was looking at. Sandra was also helpful and friendly when I went to pick up the keys for the flat. In gene...”

Rose Azad Khan - 13 Oct 2021

“Clear communication at all times by phone and email. This was a stress free exercise and moving out was made easier. Easily approachable and a pleasure to deal with.”

Charlene - 13 Oct 2021

“Very helpful and efficient We only had a few days to move into the house and Sandra was super quick at turning things around and addressing all our concerns. Great experience.”

CR - 12 Oct 2021

“It's been a pleasure to work with Gemma on the sale of my property. Great communication throughout and she worked hard to make sure I got the best deal possible.”

Tommy - 28 Sep 2021

“Sophia was super helpful and communicative with jelping myself and 2 others complete the process of moving to a new flat. She was always quick to respond and made things as easy as possible. Thankyou Sophia”

Charlee P - 28 Sep 2021

“We recently moved into a flat renting with Keating and it was been a good experience; both Eilis and Sophia were friendly, helpful and kept us well informed throughout the process. They responded quickly to our queries and made it all run quite smoothly. We are pleased we chose this property and in...”

Anastasia Woodward - 27 Sep 2021

“Sandra has been brilliant throughout the letting process for my flat. Thank you so much Sandra. You took all the worries from shoulders and completed the process so efficiently . Thanks !”

Sue Lafford - 15 Sep 2021

“We had a great experience with Holly. she was very quick in her responses and professional. Thank you for all your help!”

Ellie Catton - 12 Sep 2021

“Holly is fantastic and I couldn't have asked for a better service. She had a lot of patience with us and kept us updated throughout the full process! Nothing is ever too much trouble for her and I thank her very much for all she continues to do.”

Eilis Logue - 8 Sep 2021

“Sophia & Eilis were really helpful and great with any questions we had. Both lovely to work with and would definitely get in touch with them if looking for a new property in the future.”

Beth Dawson - 7 Sep 2021

“We received prompt replies throughout our tenancy. Items were replaced with no issues. End of tenancy was dealt with very well by Sade.”

Georgia Davies - 6 Sep 2021

“Holly was an excellent representative of Keatings. She got back to us incredibly quickly regarding a property we were interested in. She was able to show us the flat and when we wanted to make an offer she guided us through very easily and we now have a new home! She is friendly, professional and ap...”

Esther May Parker - 27 Aug 2021

“Holly was absolutely fab at helping to secure us a flat, she was always quick to respond and helpful with any queries, would highly recommend!”

Ellie Angus - 26 Aug 2021

“Grateful for his good good good good good work He is a nice person ☺️ Six more words to go I can't really”

Hu Elfreda - 26 Aug 2021

“Allan has been very professional since our first viewing. Always quick to reply to queries, efficient and friendly throughout the entire process! Would highly recommend.”

Brad Kirkham - 23 Aug 2021

“Allan was very helpful in securing what was a quite difficult deal for our next home. We are very pleased with all the help he provided us and it wouldn't certainly be possible without him. Thanks again, Allan!”

Sérgio Marques Moura - 23 Aug 2021

“Sandra was great! She helped sort our move out ahead of schedule, and was always on hand to support if we have anyway questions. Would highly recommend!”

Stephen Hoyle - 20 Aug 2021

Contact

Sound like your kind of people? Then we’d love to help manage your property

020 7720 2113 Email Us