Property management

Our management service is designed to free you of the day to day responsibilities of your rental property or portfolio. Our dedicated property managers take care of everything to help you get the maximum return on your investment with the minimum of fuss.

Day to day

We manage all day to day contact with tenants and arrange maintenance and repairs. Wherever possible, we visit your property personally to investigate any reported issues before booking a contractor, saving you money on unnecessary call outs.

Regular inspections

We conduct regular, thorough inspections of your property so you can be reassured that it’s being well looked after. Meeting with tenants at the same time also helps us address any issues that may otherwise arise at the end of the tenancy.

Happy tenants

We work with you to make sure your tenants are happy, keeping your property in good repair and encouraging a relationship that works in both your interests. As a result, most tenancies are renewed, minimising vacant periods and providing you with a reliable rental income.

Keeping compliant

Frequent changes to legislation means it can be difficult to stay on top of your responsibilities as a landlord. You can rely on our skilled team to keep you inform you on any changes, big or small, advising you on your legal obligations and keeping you compliant.

24/7 online maintenance portal

Our maintenance portal helps protect your property around the clock, providing:

  • A straightforward way for tenants to report issues and access guides for simple fixes
  • Detailed reports for agents and contractors, helping to increase first time fixes and save you money
  • In-built advice for emergencies and support in multiple languages, so messages don't get lost in translation
Online maintenance portal - Keating Estates

Our services and fees

Our Management service must be taken in conjunction with our Premium Letting service. Together, we believe these two services provide you with the most comprehensive support at the at the best value for money.

Premium Letting

14.4%*

of the rent incl. VAT - 1st term
8.4% incl. VAT - 2nd term onwards

Administration fee

£450 incl. VAT for the 1st term
£250 incl. VAT for subsequent terms
 

Get started

Included:

Everything in the Letting service plus:

  • Rent collection throughout the tenancy
  • Tenant deposit administration
  • Arranging the following (cost excluded):
    • Inventory at check in and check out
    • Pre-tenancy cleaning
    • Pre-tenancy safety inspection and resultant maintenance
    • Gas Safety Certificate (GSC)
    • Energy performance certificate (EPC)
    • Electrical Installation Condition Report (EICR)
    • Smoke detector installation
  • Serving notice to tenants
  • Managing the check out process
  • Returning the tenant’s deposit

* To be paid upfront in two, six-month instalments.

Example of our Premium Letting service fee, based on a rent of £1,500 per month.

1st term at 14.4%
£1500 x 12 months = £18000 x 14.4% = £2592 (incl. VAT)

Renewal and subsequent terms at 8.4%
£1500 x 12 months = £18000 x 8.4% = £1512 (incl. VAT)

Management

6%*

of the rent incl VAT
In addition to our Premium Letting service

Note on our Management service

This service can only be taken in conjunction with Premium Letting

Get started

Included:

If added to our Premium Letting service:

  • A dedicated property manager
  • Pre-move in inspection
  • Mid-term inspection
  • Pre-move out inspection
  • Transferring utilities and council tax
  • Arranging gas maintenance
  • Access to our 24-hour maintenance portal
  • Arranging quotes, repairs and maintenance
    • Managing a £100 cash balance for minor expenses
    • Organising repairs up to £300 incl. VAT per item
    • Seeking approval for works over £300 incl. VAT
    • Paying outgoings on your behalf
  • Negotiating damages and deposit deductions
  • Returning the tenant’s deposit
  • Forwarding post

* To be paid in two, six-month instalments, deducted from the rent.

Example of our Management service fee, based on a rent of £1,500 per month.

Management fee at 6%:
£1500 x 12 months = £18000 x 6% = £1080 (incl. VAT)

Additional fees

The following services are available as add-ons to our packages above and fees will only be charged upon your instruction of each item.

Premium Letting services

Own tenancy agreement
£60 incl. VAT
Referencing during tenancy
£50 incl. VAT per reference
Legal advice for serving notices and eviction services
At cost
Pre-move in, midterm and pre-move out inspections
£50 incl. VAT per visit
Rent guarantee insurance
£200 incl. VAT for rent under £3000 pcm. Rent over £3000 will be quoted individually

Management services

Additional property visits
£36 incl. VAT per visit
Empty property management
£240 pcm incl. VAT

All services

Deed of assignment
£200 incl. VAT
Renewal document fee
£42 incl. VAT
Major works supervision
10% of works
Inland Revenue accounting service
£120 pa incl. VAT
Legal action/court attendance
£60 incl. VAT per hour/part hour
Shopping
£24 incl. VAT per hour/part hour
House sitting
£24 incl. VAT per hour/part hour
Courier deliveries
At cost
Sale fees
1.5% of sale price less fees
Key cutting
£30 incl. VAT
Postage
At cost
HMO licencing application
£350 incl. VAT
Landlord withdrawal from offer
Up to £600 incl. VAT

What our clients think

“Sophie was extremely helpful, thorough and prompt. We really appreciate her help as she made the process easy. Importantly, she gave honest advice which is far more valuable than a "sales pitch".”

Ryan Jelbert - 22 Oct 2019

“David has been fantastic in finding us a property. He was very good at listening to our requests and we were very impressed with the experience overall. I would recommend his services to anyone looking for a property in the area.”

Seb Patrick - 22 Oct 2019

“David was extremely helpful and attentive throughout the process. He was always available to answer questions at short notice and was quick to show a wide range of properties”

Ellis Lawrie - 21 Oct 2019

“David was excellent in helping us secure our property. He was always available to talk and help us with the process, and we were really happy with his support.”

Will Duffy - 21 Oct 2019

“David responded to all my queries very quickly and very helpfully, making the letting process very smooth and quick, would definitely recommend”

Jack - 19 Oct 2019

“Quick in replying and getting me a reference for my next landlord. Helpful and easy to communicate with. Thanks very much.”

Alex Watkins - 15 Oct 2019

“David has been a great help with us moving flat and keeping us up to date with viewings and next steps.”

Lauren Woodford - 15 Oct 2019

“Lucia and David have made moving house super stress free. Brilliant advice and communication. Couldn't do enough for us and went over and above our expectations. They explained the whole process to us from the start and have continued to be incredibly helpful. Massive thank you!”

Molly Foxford - 15 Oct 2019

“Very helpful and responsive, made the process easy. Thanks so much for all your help Lucia. Would definitely reccomend Thanks again”

Ikhra Ali - 14 Oct 2019

“David has been very helpful. He is easy to get hold of and has been helpful when we've had questions.”

Kate Davies - 11 Oct 2019

“David did a great job helping us out! He quickly found us a few properties and was available at short notice, had all the info we needed.”

Tom Cresswell - 9 Oct 2019

“Hanna and others on the team at Keatings have always been very professional, providing a swift and helpful lettings service.”

Graeme - 8 Oct 2019

“Sophie was very responsive and helpful in assisting us with our deposit return. She was very understanding of our issues with certain deductions, and was reasonable in her judgement of the situation and quick to remedy the problem. The issue was resolved within the space of 1 day, which we are grate...”

Lucy Wilkins - 8 Oct 2019

“Audinga assisted in helping me get a copy of the keys cut for my property and facilitated access for a surveyor. Efficient, reliable and friendly service. Many thanks.”

Paul Thompson - 8 Oct 2019

“David was really useful in helping us find our new flat. He was communicative and put us first. Really looking forward to the move!”

Alex Bigwood - 5 Oct 2019

“David was very responsive to viewings and a great help, we managed to find a place within a week because of him”

George Stolton - 4 Oct 2019

“David has been very helpful throughout our entire process. Very professional and friendly, and kept us regularly updated with what was going on.”

ELoise Brown - 2 Oct 2019

“David was very helpful, knew the type of place we were looking for and quickly sorted us out. He was really easy to contact and was always quick to reply. Overall great to deal with.”

Angus Brereton - 2 Oct 2019

“David was really great supporting us and helping us through the process of signing for our new property. He went above and beyond to help us and we could not recommend him enough!”

Florence Brookes - 2 Oct 2019

“David's been so helpful in finding us the perfect property. He's great at keeping in contact and answering all of our questions”

Isabelle Sheard - 2 Oct 2019

Contact

Sound like your kind of people? Then we’d love to help manage your property

020 7720 2113 Email Us