Property management

Our management service is designed to free you of the day to day responsibilities of your rental property or portfolio. Our dedicated property managers take care of everything to help you get the maximum return on your investment with the minimum of fuss.

Day to day

We manage all day to day contact with tenants and arrange maintenance and repairs. Wherever possible, we visit your property personally to investigate any reported issues before booking a contractor, saving you money on unnecessary call outs.

Regular inspections

We conduct regular, thorough inspections of your property so you can be reassured that it’s being well looked after. Meeting with tenants at the same time also helps us address any issues that may otherwise arise at the end of the tenancy.

Happy tenants

We work with you to make sure your tenants are happy, keeping your property in good repair and encouraging a relationship that works in both your interests. As a result, most tenancies are renewed, minimising vacant periods and providing you with a reliable rental income.

Keeping compliant

Frequent changes to legislation means it can be difficult to stay on top of your responsibilities as a landlord. You can rely on our skilled team to keep you inform you on any changes, big or small, advising you on your legal obligations and keeping you compliant.

24/7 online maintenance portal

Our maintenance portal helps protect your property around the clock, providing:

  • A straightforward way for tenants to report issues and access guides for simple fixes
  • Detailed reports for agents and contractors, helping to increase first time fixes and save you money
  • In-built advice for emergencies and support in multiple languages, so messages don't get lost in translation
Online maintenance portal - Keating Estates

Our services and fees

Our Management service must be taken in conjunction with our Premium Letting service. Together, we believe these two services provide you with the most comprehensive support at the at the best value for money.

Premium Letting

14.4%*

of the rent incl. VAT - 1st term
8.4% incl. VAT - 2nd term onwards

Administration fee

£450 incl. VAT for the 1st term
£250 incl. VAT for subsequent terms
 

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Included:

Everything in the Letting service plus:

  • Rent collection throughout the tenancy
  • Tenant deposit administration
  • Arranging the following (cost excluded):
    • Inventory at check in and check out
    • Pre-tenancy cleaning
    • Pre-tenancy safety inspection and resultant maintenance
    • Gas Safety Certificate (GSC)
    • Energy performance certificate (EPC)
    • Electrical Installation Condition Report (EICR)
    • Smoke detector installation
  • Serving notice to tenants
  • Managing the check out process
  • Returning the tenant’s deposit

* To be paid upfront in two, six-month instalments.

Example of our Premium Letting service fee, based on a rent of £1,500 per month.

1st term at 14.4%
£1500 x 12 months = £18000 x 14.4% = £2592 (incl. VAT)

Renewal and subsequent terms at 8.4%
£1500 x 12 months = £18000 x 8.4% = £1512 (incl. VAT)

Management

6%*

of the rent incl VAT
In addition to our Premium Letting service

Note on our Management service

This service can only be taken in conjunction with Premium Letting

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Included:

If added to our Premium Letting service:

  • A dedicated property manager
  • Pre-move in inspection
  • Mid-term inspection
  • Pre-move out inspection
  • Transferring utilities and council tax
  • Arranging gas maintenance
  • Access to our 24-hour maintenance portal
  • Arranging quotes, repairs and maintenance
    • Managing a £100 cash balance for minor expenses
    • Organising repairs up to £300 incl. VAT per item
    • Seeking approval for works over £300 incl. VAT
    • Paying outgoings on your behalf
  • Negotiating damages and deposit deductions
  • Returning the tenant’s deposit
  • Forwarding post

* To be paid in two, six-month instalments, deducted from the rent.

Example of our Management service fee, based on a rent of £1,500 per month.

Management fee at 6%:
£1500 x 12 months = £18000 x 6% = £1080 (incl. VAT)

Additional fees

The following services are available as add-ons to our packages above and fees will only be charged upon your instruction of each item.

Premium Letting services

Own tenancy agreement
£60 incl. VAT
Referencing during tenancy
£50 incl. VAT per reference
Legal advice for serving notices and eviction services
At cost
Pre-move in, midterm and pre-move out inspections
£50 incl. VAT per visit
Rent guarantee insurance
£200 incl. VAT for rent under £3000 pcm. Rent over £3000 will be quoted individually

Management services

Additional property visits
£36 incl. VAT per visit
Empty property management
£240 pcm incl. VAT

All services

Deed of assignment
£200 incl. VAT
Renewal document fee
£42 incl. VAT
Major works supervision
10% of works
Inland Revenue accounting service
£120 pa incl. VAT
Legal action/court attendance
£60 incl. VAT per hour/part hour
Shopping
£24 incl. VAT per hour/part hour
House sitting
£24 incl. VAT per hour/part hour
Courier deliveries
At cost
Sale fees
1.5% of sale price less fees
Key cutting
£30 incl. VAT
Postage
At cost
HMO licencing application
£350 incl. VAT
Landlord withdrawal from offer
Up to £600 incl. VAT

What our clients think

“We really enjoyed our interaction with David - as well as being lovely, he was prompt in his communication and very helpful. Thanks David! We've also really loved dealing with Naoise as well.”

Justine - 21 Mar 2023

“David was instrumental in helping us to secure a property and keen to answer all our questions. Undoubtedly he genuinely cares which is so important. I would certainly recommend him to others.”

Harry C - 17 Mar 2023

“I recently secured a flat with Keating Estates, David was hands on and very helpful when securing a flat. Thanks v much!”

Jim - 13 Mar 2023

“Sandra is always extremely polite and professional and responds to emails fast and efficiently. Sandra always supplies very useful advice and detailed information on any queries that I've had. Would highly recommend, thank you.”

Scott Ashcroft - 7 Mar 2023

“David has been an absolute delight to communicate with during the renewal of renting out my property with Keatings. Within one week of my tenant informing me that he was vacating, David managed to provide a selection of high offers and tenants for me to choose from and ultimately secured me with a n...”

Miss Susan Glasspool - 28 Feb 2023

“David was prompt, professional and helpful throughout the process of letting our property. Very pleased with the service and would recommend David highly!”

Emily Smith - 21 Feb 2023

“Feyda was very helpful, sharing suitable properties with us as soon as they became available. Always quick to respond to enquiries, helping to set up and conduct a number of viewings. She was also very understanding when we had a change of circumstances and were no longer able to enter into the cont...”

Andrew Webb - 14 Feb 2023

“David as always is professionally from begin to end. And is always thoughtful with putting the landlord at the centre of decision making.”

Pauline - 26 Jan 2023

“David Cam at Keating Estates rented my flat within days of it being put on the market, with multiple good offers. Highly efficient service and advice. Very much recommended.”

David Webster - 19 Jan 2023

“David and the Keating Team have been fantastic - always quick to respond and they have assisted us with a very quick turn around with renting our flat out - really impressed by the service! 5/5 stars.”

Millie Newnum - 18 Jan 2023

“Friendly, professional service with answers to all the questions I had. It’s nice to deal with someone so proactive. I only called up a week ago when my tenants unexpectedly handed in their notice and a week on, new ones have already been found!”

Angharad Smith - 17 Jan 2023

“We've used Keatings in Brixton to rent out our flat and we would highly recommend them. David in particular is a real asset to the team. He's reliable, proactive and has done a great job in making the transition between tenants run as smoothly as possible.”

Claire Wood - 17 Jan 2023

“Perfect ! Helpfull and sensitive And giving realist information about flats or houses Also knows Area well Kindly Thank you”

Murat Inal - 26 Dec 2022

“Allan was absolutely fantastic to work with in finding our new flat. He's incredibly responsive. patient, and helpful even whilst dealing with the huge demand in the market at the moment. Can't recommend him enough.”

Max Dixon - 10 Nov 2022

“Excellent communication throughout the process. We felt valued by keatings and that they had our best interests at the forefront of our discussions. Would recommended”

Michael - 25 Oct 2022

“We found Katerina to be very helpful and professional throughout the process. She answered any questions we had regarding our move in a timely manner.”

Alexander Greig - 22 Oct 2022

“Feyda was a great and went above and beyond to find us a home when our initial agreement fell through. Thank you!”

Claudia Marchbank - 20 Sep 2022

“Feyda was really proactive in sending us over rental properties that met our criteria and was open and honest about the rental process & market. We were both impressed by her knowledge, tenacity, and the energy she put into getting us viewings in a very competitive market.”

Will Dyson - 13 Sep 2022

“Thanks for your help Allan - super friendly, efficient and on the ball! Based on interaction to date, would have no hesitation in recommending.”

Sarah Sanders - 23 Aug 2022

“Whole experience is super smooth and nice! Thank you very much, I highly recommend it. & Hope you enjoy it as well!”

Muzi - 23 Aug 2022

Contact

Sound like your kind of people? Then we’d love to help manage your property

020 7720 2113 Email Us