Property management
Our management service is designed to free you of the day to day responsibilities of your rental property or portfolio. Our dedicated property managers take care of everything to help you get the maximum return on your investment with the minimum of fuss.
Day to day
We manage all day to day contact with tenants and arrange maintenance and repairs. Wherever possible, we visit your property personally to investigate any reported issues before booking a contractor, saving you money on unnecessary call outs.
Regular inspections
We conduct regular, thorough inspections of your property so you can be reassured that it’s being well looked after. Meeting with tenants at the same time also helps us address any issues that may otherwise arise at the end of the tenancy.
Happy tenants
We work with you to make sure your tenants are happy, keeping your property in good repair and encouraging a relationship that works in both your interests. As a result, most tenancies are renewed, minimising vacant periods and providing you with a reliable rental income.
Keeping compliant
Frequent changes to legislation means it can be difficult to stay on top of your responsibilities as a landlord. You can rely on our skilled team to keep you inform you on any changes, big or small, advising you on your legal obligations and keeping you compliant.
24/7 online maintenance portal
Our maintenance portal helps protect your property around the clock, providing:
- A straightforward way for tenants to report issues and access guides for simple fixes
- Detailed reports for agents and contractors, helping to increase first time fixes and save you money
- In-built advice for emergencies and support in multiple languages, so messages don't get lost in translation
Our services and fees
Our Management service must be taken in conjunction with our Premium Letting service. Together, we believe these two services provide you with the most comprehensive support at the at the best value for money.
Premium Letting
14.4%*
of the rent incl. VAT - 1st term
8.4% incl. VAT - 2nd term onwards
Administration fee
£450 incl. VAT for the 1st term
£250 incl. VAT for subsequent terms
Included:
Everything in the Letting service plus:
- Rent collection throughout the tenancy
- Tenant deposit administration
- Arranging the following (cost excluded):
- Inventory at check in and check out
- Pre-tenancy cleaning
- Pre-tenancy safety inspection and resultant maintenance
- Gas Safety Certificate (GSC)
- Energy performance certificate (EPC)
- Electrical Installation Condition Report (EICR)
- Smoke detector installation
- Serving notice to tenants
- Managing the check out process
- Returning the tenant’s deposit
* To be paid upfront in two, six-month instalments.
Example of our Premium Letting service fee, based on a rent of £1,500 per month.
1st term at 14.4%
£1500 x 12 months = £18000 x 14.4% = £2592 (incl. VAT)
Renewal and subsequent terms at 8.4%
£1500 x 12 months = £18000 x 8.4% = £1512 (incl. VAT)
Management
6%*
of the rent incl VAT
In addition to our Premium Letting service
Note on our Management service
This service can only be taken in conjunction with Premium Letting
Get startedIncluded:
If added to our Premium Letting service:
- A dedicated property manager
- Pre-move in inspection
- Mid-term inspection
- Pre-move out inspection
- Transferring utilities and council tax
- Arranging gas maintenance
- Access to our 24-hour maintenance portal
- Arranging quotes, repairs and maintenance
- Managing a £100 cash balance for minor expenses
- Organising repairs up to £300 incl. VAT per item
- Seeking approval for works over £300 incl. VAT
- Paying outgoings on your behalf
- Negotiating damages and deposit deductions
- Returning the tenant’s deposit
- Forwarding post
* To be paid in two, six-month instalments, deducted from the rent.
Example of our Management service fee, based on a rent of £1,500 per month.
Management fee at 6%:
£1500 x 12 months = £18000 x 6% = £1080 (incl. VAT)
Additional fees
The following services are available as add-ons to our packages above and fees will only be charged upon your instruction of each item.
Premium Letting services
- Own tenancy agreement
- £60 incl. VAT
- Referencing during tenancy
- £50 incl. VAT per reference
- Legal advice for serving notices and eviction services
- At cost
- Pre-move in, midterm and pre-move out inspections
- £50 incl. VAT per visit
- Rent guarantee insurance
- £200 incl. VAT for rent under £3000 pcm. Rent over £3000 will be quoted individually
Management services
- Additional property visits
- £36 incl. VAT per visit
- Empty property management
- £240 pcm incl. VAT
All services
- Deed of assignment
- £200 incl. VAT
- Renewal document fee
- £42 incl. VAT
- Major works supervision
- 10% of works
- Inland Revenue accounting service
- £120 pa incl. VAT
- Legal action/court attendance
- £60 incl. VAT per hour/part hour
- Shopping
- £24 incl. VAT per hour/part hour
- House sitting
- £24 incl. VAT per hour/part hour
- Courier deliveries
- At cost
- Sale fees
- 1.5% of sale price less fees
- Key cutting
- £30 incl. VAT
- Postage
- At cost
- HMO licencing application
- £350 incl. VAT
- Landlord withdrawal from offer
- Up to £600 incl. VAT
Words from our clients
“David is very efficient and always ready to respond to all questions and needs.”
“Keatings have been managing my property brilliantly 5 years. I mainly deal with Sandra and Chloe and they are both highly knowledgeable, professional and always really kind and helpful.”
“Always very efficient and great to deal with. Highly recommend”
“Sandra has been amazing on negotiating my renewal. Thank you very much for your fast action and renewal.”
“Sandra is very efficient and responsive. A great member of the Keatings team.”
“Sandra was extremely helpful and efficient. I could not fault her. I am very happy with Keatings.”
“Easy to get hold of, proactive and responsive. very pleased”
“David was super efficient in helping us find new tenants. He communicated well throughout the process, was proactive strategic in his approach and we were very happy with the outcome.”
“Feyda has been excellent in helping us with our flat hunt. She is super friendly and approachable. Feyda has helped answer all our queries quickly and made the whole process smooth and easy. We are very happy with the service provided.”
“I’ve had a really positive experience dealing with the Keating Estates, Herne Hill branch, and specially Feyda, who has been exceptional in handling our requests. Thank you!”
“Excellent service, strategic thinker and is the most reliable agent i have ever used. I would recommend him anyone, based on our experience.”
“Great job from David and the team. Gave excellent advice. Found tenants quickly and efficiently. Stress-free process and the team was a delight to deal with. Highly recommend!!”
“Great service - finding new tenants was dealt with promptly and efficiently - and the process was very smooth. Good job!”
“Many thanks to Sandra for her friendly, polite and efficient guidance throughout my lease renewal.”
“Very good agent, highly experienced, well in tune with the Brixton Market - knows his property valves extremely well.”
“Brilliant service and communication... David has helped us with lettings and has made what can seem quite a daunting and admin heavy process straightforward and stress free. Thank you!”
“David Cam has provided an extremely efficient service, thank you.”
“I have been letting my property through Keating Estates for about 10 years and I can not fault them. The letting and management team are really efficient and responsive. They always come back with information quickly and are really helpful dealing with the council and getting repairs sorted. The...”
“Really Great to work with - honest and thorough! Thanks”
“Sandra has been very efficient in renewing the tenancy on my flat.”
Contact
Sound like your kind of people? Then we’d love to help manage your property