Property management

Our management service is designed to free you of the day to day responsibilities of your rental property or portfolio. Our dedicated property managers take care of everything to help you get the maximum return on your investment with the minimum of fuss.

Day to day

We manage all day to day contact with tenants and arrange maintenance and repairs. Wherever possible, we visit your property personally to investigate any reported issues before booking a contractor, saving you money on unnecessary call outs.

Regular inspections

We conduct regular, thorough inspections of your property so you can be reassured that it’s being well looked after. Meeting with tenants at the same time also helps us address any issues that may otherwise arise at the end of the tenancy.

Happy tenants

We work with you to make sure your tenants are happy, keeping your property in good repair and encouraging a relationship that works in both your interests. As a result, most tenancies are renewed, minimising vacant periods and providing you with a reliable rental income.

Keeping compliant

Frequent changes to legislation means it can be difficult to stay on top of your responsibilities as a landlord. You can rely on our skilled team to keep you inform you on any changes, big or small, advising you on your legal obligations and keeping you compliant.

24/7 online maintenance portal

Our maintenance portal helps protect your property around the clock, providing:

  • A straightforward way for tenants to report issues and access guides for simple fixes
  • Detailed reports for agents and contractors, helping to increase first time fixes and save you money
  • In-built advice for emergencies and support in multiple languages, so messages don't get lost in translation
Online maintenance portal - Keating Estates

Our services and fees

Our Management service must be taken in conjunction with our Premium Letting service. Together, we believe these two services provide you with the most comprehensive support at the at the best value for money.

Premium Letting


of the rent incl. VAT - 1st term
8.4% incl. VAT - 2nd term onwards

Administration fee

£450 incl. VAT for the 1st term
£250 incl. VAT for subsequent terms

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Everything in the Letting service plus:

  • Rent collection throughout the tenancy
  • Tenant deposit administration
  • Arranging the following (cost excluded):
    • Inventory at check in and check out
    • Pre-tenancy cleaning
    • Pre-tenancy safety inspection and resultant maintenance
    • Gas Safety Certificate (GSC)
    • Energy performance certificate (EPC)
    • Electrical Installation Condition Report (EICR)
    • Smoke detector installation
  • Serving notice to tenants
  • Managing the check out process
  • Returning the tenant’s deposit

* To be paid upfront in two, six-month instalments.

Example of our Premium Letting service fee, based on a rent of £1,500 per month.

1st term at 14.4%
£1500 x 12 months = £18000 x 14.4% = £2592 (incl. VAT)

Renewal and subsequent terms at 8.4%
£1500 x 12 months = £18000 x 8.4% = £1512 (incl. VAT)



of the rent incl VAT
In addition to our Premium Letting service

Note on our Management service

This service can only be taken in conjunction with Premium Letting

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If added to our Premium Letting service:

  • A dedicated property manager
  • Pre-move in inspection
  • Mid-term inspection
  • Pre-move out inspection
  • Transferring utilities and council tax
  • Arranging gas maintenance
  • Access to our 24-hour maintenance portal
  • Arranging quotes, repairs and maintenance
    • Managing a £100 cash balance for minor expenses
    • Organising repairs up to £300 incl. VAT per item
    • Seeking approval for works over £300 incl. VAT
    • Paying outgoings on your behalf
  • Negotiating damages and deposit deductions
  • Returning the tenant’s deposit
  • Forwarding post

* To be paid in two, six-month instalments, deducted from the rent.

Example of our Management service fee, based on a rent of £1,500 per month.

Management fee at 6%:
£1500 x 12 months = £18000 x 6% = £1080 (incl. VAT)

Additional fees

The following services are available as add-ons to our packages above and fees will only be charged upon your instruction of each item.

Premium Letting services

Own tenancy agreement
£60 incl. VAT
Referencing during tenancy
£50 incl. VAT per reference
Legal advice for serving notices and eviction services
At cost
Pre-move in, midterm and pre-move out inspections
£50 incl. VAT per visit
Rent guarantee insurance
£200 incl. VAT for rent under £3000 pcm. Rent over £3000 will be quoted individually

Management services

Additional property visits
£36 incl. VAT per visit
Empty property management
£240 pcm incl. VAT

All services

Deed of assignment
£200 incl. VAT
Renewal document fee
£42 incl. VAT
Major works supervision
10% of works
Inland Revenue accounting service
£120 pa incl. VAT
Legal action/court attendance
£60 incl. VAT per hour/part hour
£24 incl. VAT per hour/part hour
House sitting
£24 incl. VAT per hour/part hour
Courier deliveries
At cost
Sale fees
1.5% of sale price less fees
Key cutting
£30 incl. VAT
At cost
HMO licencing application
£350 incl. VAT
Landlord withdrawal from offer
Up to £600 incl. VAT

What our clients think

“Holly was superb from the very beginning of the entire process right through to the end. A first-rate Lettings Negotiator who was punctual, informative, and personable. Holly's outstanding client care, exceptional work ethic, and bright and positive attitude really made this a stand-out expe...”

Jamie - 21 Jun 2021

“We have recently had the pleasure of speaking with Eilis at Keating Estates. She has been an absolute star through out our house hunting process and has helped us secure a tenancy on a flat we absolutely love! She provided us with great advice throughout and was so consistent in her responses to...”

Jessie Preece - 21 Jun 2021

“Sandra was fantastic from start to finish and made the whole administration process very seamless. Sandra was efficient, swift, friendly, and would get back to me to keep me updated with my application which was so appreciated. I thoroughly recommend Sandra as an excellent Lettings Administrator.”

Jamie - 20 Jun 2021

“Sonny has helped us on a couple of occasions early in our tenancy, super helpful, understanding, professional. Total pleasure to deal with, thanks Sonny and we'll try and stop bothering you for a few months!”

Nickyboon - 18 Jun 2021

“Property Management by Sonny Sonny has started to look after our flat. Having just moved in, he has been brilliant in rectifiying even the smallest issues quickly, efficiently and with a great attitude. Massive props to him, and thank you!”

Neeraj Thakrar - 18 Jun 2021

“Eilis was amazing during the search for a flat - super responsive, informative and got us the result we wanted.”

Rosie Parr - 15 Jun 2021

“Sophia was really helpful in getting our tenancy sorted, we had a troublesome landlord and she helped us get out of a hole with him to secure our property in such a short time period. We all really appreciate her help with this and love our new home!”

Emma Watkins - 15 Jun 2021

“Sandra was great in helping me to get a new let set up. Everything happened very smoothly and she was super responsive. Thanks Sandra for the help!”

Joseph Watson - 11 Jun 2021

“Sandra was amazing throughout the whole process and let us know exactly what we needed to do and when by. This was just what we needed as we had quite. quick turn around between placing an offer, and the move in date. Thank you.”

James Petrie - 11 Jun 2021

“Excellent. Elliott has provided seamless behind the scenes management of our rented property. He takes a proactive approach - to get quotes & provide us with different options when repairs are needed. Basically he manages everything & makes it a stress free delight to be a landlord.”

Joanna Richardson - 11 Jun 2021

“Elliott was very kind and helpful when I was locked out my house this weekend. He went above and beyond to direct me to the office and he also stayed late after work to wait for me to arrive! He was very calm, kind and friendly :)”

Gemma Dasent - 10 Jun 2021

“Sophia was very helpful with my flat hunt. She was quick to respond to emails and it made the process of moving easy.”

Scott Cockroft - 7 Jun 2021

“Sophia was extremely kind and helpful in getting us into our new home - process was really straight forward and easy. Thanks!”

Nickyboon - 6 Jun 2021

“Sandra was a great help during the process of finalising our flat. She was quick and responsive to emails and ensured we were happy with our property.”

Molly Davidson - 5 Jun 2021

“Holly was helpful and honest throughout the process. It's a tough time for renters after Covid but Holly really helped us both out!”

Sam Ebner-Landy - 1 Jun 2021

“Sade helped to accommodate our individual move out requests and was always quick to reply, professional and organised which really helped to improve the move out process for us.”

Yasmin Hanse - 1 Jun 2021

“Holly was simply amazing. On time, well organised and down to earth. Holly was so informative and was on the ball from the moment I met her. Holly was able to answer all my questions and provide great advice as well. Thank you Holly!”

Harry Mead - 29 May 2021

“Sophia is lovely, we were very happy with her customer service. Proving very helpful and polite, we wish her the best in her career. We would highly recommend. Many thanks again Sophia, it'll be not forgotten”

Charlie Edwards - 27 May 2021

“Sandra has done a great job helping us sort everything ahead of our move. All the information was clear and she was very quick to respond if we needed anything”

Kate Benson - 25 May 2021

“Holly was very helpful and friendly and made the process very easy. She explained everything clearly and replied very quickly”

Ben Humphreys - 24 May 2021


Sound like your kind of people? Then we’d love to help manage your property

020 7720 2113 Email Us