Property management

Our management service is designed to free you of the day to day responsibilities of your rental property or portfolio. Our dedicated property managers take care of everything to help you get the maximum return on your investment with the minimum of fuss.

Day to day

We manage all day to day contact with tenants and arrange maintenance and repairs. Wherever possible, we visit your property personally to investigate any reported issues before booking a contractor, saving you money on unnecessary call outs.

Regular inspections

We conduct regular, thorough inspections of your property so you can be reassured that it’s being well looked after. Meeting with tenants at the same time also helps us address any issues that may otherwise arise at the end of the tenancy.

Happy tenants

We work with you to make sure your tenants are happy, keeping your property in good repair and encouraging a relationship that works in both your interests. As a result, most tenancies are renewed, minimising vacant periods and providing you with a reliable rental income.

Keeping compliant

Frequent changes to legislation means it can be difficult to stay on top of your responsibilities as a landlord. You can rely on our skilled team to keep you inform you on any changes, big or small, advising you on your legal obligations and keeping you compliant.

24/7 online maintenance portal

Our maintenance portal helps protect your property around the clock, providing:

  • A straightforward way for tenants to report issues and access guides for simple fixes
  • Detailed reports for agents and contractors, helping to increase first time fixes and save you money
  • In-built advice for emergencies and support in multiple languages, so messages don't get lost in translation
Online maintenance portal - Keating Estates

Our services and fees

Our Management service must be taken in conjunction with our Premium Letting service. Together, we believe these two services provide you with the most comprehensive support at the at the best value for money.

Premium Letting


of the rent incl. VAT - 1st term
8.4% incl. VAT - 2nd term onwards

Administration fee

£450 incl. VAT for the 1st term
£250 incl. VAT for subsequent terms

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Everything in the Letting service plus:

  • Rent collection throughout the tenancy
  • Tenant deposit administration
  • Arranging the following (cost excluded):
    • Inventory at check in and check out
    • Pre-tenancy cleaning
    • Pre-tenancy safety inspection and resultant maintenance
    • Gas Safety Certificate (GSC)
    • Energy performance certificate (EPC)
    • Electrical Installation Condition Report (EICR)
    • Smoke detector installation
  • Serving notice to tenants
  • Managing the check out process
  • Returning the tenant’s deposit

* To be paid upfront in two, six-month instalments.

Example of our Premium Letting service fee, based on a rent of £1,500 per month.

1st term at 14.4%
£1500 x 12 months = £18000 x 14.4% = £2592 (incl. VAT)

Renewal and subsequent terms at 8.4%
£1500 x 12 months = £18000 x 8.4% = £1512 (incl. VAT)



of the rent incl VAT
In addition to our Premium Letting service

Note on our Management service

This service can only be taken in conjunction with Premium Letting

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If added to our Premium Letting service:

  • A dedicated property manager
  • Pre-move in inspection
  • Mid-term inspection
  • Pre-move out inspection
  • Transferring utilities and council tax
  • Arranging gas maintenance
  • Access to our 24-hour maintenance portal
  • Arranging quotes, repairs and maintenance
    • Managing a £100 cash balance for minor expenses
    • Organising repairs up to £300 incl. VAT per item
    • Seeking approval for works over £300 incl. VAT
    • Paying outgoings on your behalf
  • Negotiating damages and deposit deductions
  • Returning the tenant’s deposit
  • Forwarding post

* To be paid in two, six-month instalments, deducted from the rent.

Example of our Management service fee, based on a rent of £1,500 per month.

Management fee at 6%:
£1500 x 12 months = £18000 x 6% = £1080 (incl. VAT)

Additional fees

The following services are available as add-ons to our packages above and fees will only be charged upon your instruction of each item.

Premium Letting services

Own tenancy agreement
£60 incl. VAT
Referencing during tenancy
£50 incl. VAT per reference
Legal advice for serving notices and eviction services
At cost
Pre-move in, midterm and pre-move out inspections
£50 incl. VAT per visit
Rent guarantee insurance
£200 incl. VAT for rent under £3000 pcm. Rent over £3000 will be quoted individually

Management services

Additional property visits
£36 incl. VAT per visit
Empty property management
£240 pcm incl. VAT

All services

Deed of assignment
£200 incl. VAT
Renewal document fee
£42 incl. VAT
Major works supervision
10% of works
Inland Revenue accounting service
£120 pa incl. VAT
Legal action/court attendance
£60 incl. VAT per hour/part hour
£24 incl. VAT per hour/part hour
House sitting
£24 incl. VAT per hour/part hour
Courier deliveries
At cost
Sale fees
1.5% of sale price less fees
Key cutting
£30 incl. VAT
At cost
HMO licencing application
£350 incl. VAT
Landlord withdrawal from offer
Up to £600 incl. VAT

What our clients think

“Lucia was not only warm and friendly over the phone and in person, but extremely accommodating when it came to helping with any issues that presented themselves in the process of signing contracts etc Thanks Lucia :)”

Oliver Bidwell - 26 Feb 2020

“Keating Estates have always been great to arrange flat viewings with and David has made the offer process effortless - thank you!”

Isobel Fleming - 21 Feb 2020

“David was great in the process of helping us rent a beautiful flat. He was informative, quick and helped us negotiate for what we wanted. Completely trusted him throughout the process as he even managed to get us the property despite there being other offers from other agencies, the documents were s...”

Devon Monaghan - 18 Feb 2020

“I did some bits of admin over email with Lucia. She's great to work with :) Recommend her and the agency.”

SQ - 11 Feb 2020

“Jack was efficient, friendly and very helpful during the whole process of renting a property. Would definitely recommend Jack to anyone looking to rent in south London.”

Sam Deptford - 8 Feb 2020

“Both Sophie and Lucia have been so helpful throughout this renting process. Would definitely recommend using Keatings Estates if you are renting in this area”

Jemima Goss - 5 Feb 2020

“Hanna was incredibly helpful in assisting me with my contract and communicating with my landlord at a time I had massive personal issues. Very helpful and able to assist me immediately. I am very grateful for all her help.”

Arti Mehta - 4 Feb 2020

“Jack has been extremely helpful and efficient in our flat search. We were needing to find a flat in the busy and popular Clapham area and Jack has given us the best chance of succeeding with setting up quick viewings and sending documents over to us very quickly. Cheers Jack Lucia has been...”

Roddy Mackenzie - 30 Jan 2020

“Lucia was very efficient and helpful! She was quick to respond and we had no issues getting our property. Would use again!”

Rosie Parr - 22 Jan 2020

“Sophie was incredibly efficient and helpful from the second we viewed the property to making an offer, making the whole process very easy.”

Tristan Yves Baker - 22 Jan 2020

“What can I say apart from David is great to work with. He really helped me with renting a flat I fell in love with despite being out of the country. He answers all the annoying little questions I have and has been extremely supportive through the process of securing the flat. Thank you David!”

Sarah Qandeel - 21 Jan 2020

“David was extremely helpful and essential in helping us secure our dream home! He made the process as straightforward and rewarding as possible.”

Adanna Obijuru - 16 Jan 2020

“David was super helpful, got our forms and paperwork through very quickly and is genuinely awesome. Very much recommended. Thanks.”

Bradley Moss - 16 Jan 2020

“David was incredibly helpful when helping us let our property. He knew all of the information about the property and was very contactable in the days following our offer. We were able to phone David with questions about both the property and the referencing process.”

Adam Shafiq - 15 Jan 2020

“Really helpful and provided quick responses, which helped us to complete all proceedings much quicker than expected. Very understanding of our circumstances and worked to accommodate any issues we encountered. Super!”

Isabel O\'Brien - 13 Jan 2020

“I've moved around the area 6 times now, but unfortunately this is my first experience with Keating Estates. If only I'd used them all the time! Sophie was a dream to work with. She took my somewhat frantic phone call in her stride and had us at a viewing the very same evening. She was t...”

Josh Croston - 9 Jan 2020

“Responsive and very helpful agency. Sophie was particularly flexible with showing us around lots of the properties and contactable outside of working hours. Very appreciated. Lucia, very responsive in getting our documents to us and keeping us in the loop with progress. Thanks all.”

Charlotte - 6 Jan 2020

“Great service from gemma & the team at keatings. They are locals and know the area well, lovely to deal with, would recommend.”

Helen Whitehouse - 20 Dec 2019

“Quick and straightforward! Was looking for a property to rent and found Keatings very helpful - from organising viewings to arranging referencing/contract agreements.”

Claire Grant - 19 Dec 2019

“Sandra was fantastic throughout the rental process. This was our first time renting a property and Sandra ensured that we understood all parts of the process whilst also answering the many questions we had. Many thanks Sandra”

Harry - 12 Dec 2019


Sound like your kind of people? Then we’d love to help manage your property

020 7720 2113 Email Us