Property management

Our management service is designed to free you of the day to day responsibilities of your rental property or portfolio. Our dedicated property managers take care of everything to help you get the maximum return on your investment with the minimum of fuss.

Day to day

We manage all day to day contact with tenants and arrange maintenance and repairs. Wherever possible, we visit your property personally to investigate any reported issues before booking a contractor, saving you money on unnecessary call outs.

Regular inspections

We conduct regular, thorough inspections of your property so you can be reassured that it’s being well looked after. Meeting with tenants at the same time also helps us address any issues that may otherwise arise at the end of the tenancy.

Happy tenants

We work with you to make sure your tenants are happy, keeping your property in good repair and encouraging a relationship that works in both your interests. As a result, most tenancies are renewed, minimising vacant periods and providing you with a reliable rental income.

Keeping compliant

Frequent changes to legislation means it can be difficult to stay on top of your responsibilities as a landlord. You can rely on our skilled team to keep you inform you on any changes, big or small, advising you on your legal obligations and keeping you compliant.

24/7 online maintenance portal

Our maintenance portal helps protect your property around the clock, providing:

  • A straightforward way for tenants to report issues and access guides for simple fixes
  • Detailed reports for agents and contractors, helping to increase first time fixes and save you money
  • In-built advice for emergencies and support in multiple languages, so messages don't get lost in translation
Online maintenance portal - Keating Estates

Our services and fees

Our Management service must be taken in conjunction with our Premium Letting service. Together, we believe these two services provide you with the most comprehensive support at the at the best value for money.

Premium Letting

14.4%*

of the rent incl. VAT - 1st term
8.4% incl. VAT - 2nd term onwards

Administration fee

£450 incl. VAT for the 1st term
£250 incl. VAT for subsequent terms
 

Get started

Included:

Everything in the Letting service plus:

  • Rent collection throughout the tenancy
  • Tenant deposit administration
  • Arranging the following (cost excluded):
    • Inventory at check in and check out
    • Pre-tenancy cleaning
    • Pre-tenancy safety inspection and resultant maintenance
    • Gas Safety Certificate (GSC)
    • Energy performance certificate (EPC)
    • Electrical Installation Condition Report (EICR)
    • Smoke detector installation
  • Serving notice to tenants
  • Managing the check out process
  • Returning the tenant’s deposit

* To be paid upfront in two, six-month instalments.

Example of our Premium Letting service fee, based on a rent of £1,500 per month.

1st term at 14.4%
£1500 x 12 months = £18000 x 14.4% = £2592 (incl. VAT)

Renewal and subsequent terms at 8.4%
£1500 x 12 months = £18000 x 8.4% = £1512 (incl. VAT)

Management

6%*

of the rent incl VAT
In addition to our Premium Letting service

Note on our Management service

This service can only be taken in conjunction with Premium Letting

Get started

Included:

If added to our Premium Letting service:

  • A dedicated property manager
  • Pre-move in inspection
  • Mid-term inspection
  • Pre-move out inspection
  • Transferring utilities and council tax
  • Arranging gas maintenance
  • Access to our 24-hour maintenance portal
  • Arranging quotes, repairs and maintenance
    • Managing a £100 cash balance for minor expenses
    • Organising repairs up to £300 incl. VAT per item
    • Seeking approval for works over £300 incl. VAT
    • Paying outgoings on your behalf
  • Negotiating damages and deposit deductions
  • Returning the tenant’s deposit
  • Forwarding post

* To be paid in two, six-month instalments, deducted from the rent.

Example of our Management service fee, based on a rent of £1,500 per month.

Management fee at 6%:
£1500 x 12 months = £18000 x 6% = £1080 (incl. VAT)

Additional fees

The following services are available as add-ons to our packages above and fees will only be charged upon your instruction of each item.

Premium Letting services

Own tenancy agreement
£60 incl. VAT
Referencing during tenancy
£50 incl. VAT per reference
Legal advice for serving notices and eviction services
At cost
Pre-move in, midterm and pre-move out inspections
£50 incl. VAT per visit
Rent guarantee insurance
£200 incl. VAT for rent under £3000 pcm. Rent over £3000 will be quoted individually

Management services

Additional property visits
£36 incl. VAT per visit
Empty property management
£240 pcm incl. VAT

All services

Deed of assignment
£200 incl. VAT
Renewal document fee
£42 incl. VAT
Major works supervision
10% of works
Inland Revenue accounting service
£120 pa incl. VAT
Legal action/court attendance
£60 incl. VAT per hour/part hour
Shopping
£24 incl. VAT per hour/part hour
House sitting
£24 incl. VAT per hour/part hour
Courier deliveries
At cost
Sale fees
1.5% of sale price less fees
Key cutting
£30 incl. VAT
Postage
At cost
HMO licencing application
£350 incl. VAT
Landlord withdrawal from offer
Up to £600 incl. VAT

What our clients think

“Allan was absolutely fantastic to work with in finding our new flat. He's incredibly responsive. patient, and helpful even whilst dealing with the huge demand in the market at the moment. Can't recommend him enough.”

Max Dixon - 10 Nov 2022

“Excellent communication throughout the process. We felt valued by keatings and that they had our best interests at the forefront of our discussions. Would recommended”

Michael - 25 Oct 2022

“We found Katerina to be very helpful and professional throughout the process. She answered any questions we had regarding our move in a timely manner.”

Alexander Greig - 22 Oct 2022

“Feyda was a great and went above and beyond to find us a home when our initial agreement fell through. Thank you!”

Claudia Marchbank - 20 Sep 2022

“Feyda was really proactive in sending us over rental properties that met our criteria and was open and honest about the rental process & market. We were both impressed by her knowledge, tenacity, and the energy she put into getting us viewings in a very competitive market.”

Will Dyson - 13 Sep 2022

“Thanks for your help Allan - super friendly, efficient and on the ball! Based on interaction to date, would have no hesitation in recommending.”

Sarah Sanders - 23 Aug 2022

“Whole experience is super smooth and nice! Thank you very much, I highly recommend it. & Hope you enjoy it as well!”

Muzi - 23 Aug 2022

“Sam has been a pleasure to work with, keatings have sold out flat despite a tricky market. The whole team were very communicative and professional throughout. I wouldn’t hesitate to recommend Sam to other vendors and buyers looking for expertise in the south london area.”

Liberty Simpson - 19 Aug 2022

“David was great. Trustworthy and reliable. It was a great pleasure to deal with David. Everyone went very smoothly and we're very happy.”

Tom Mouna - 19 Aug 2022

“David was extremely polite, efficient, and easy to deal with. He ensured the process was as smooth as possible and I would definitely recommend him going forward.”

Finn Carey - 19 Aug 2022

“Good experience on a re-let process. David has been very proactive in organising the re-let of my flat, ensuring that there will be minimal vacant time between the prior tenant moving out and the new tenant moving in.”

Jennifer Dax - 17 Aug 2022

“David has been very helpful in finding us a new place to live. The whole process has been made very easy and stress free. Thank you!”

Sam Way - 9 Aug 2022

“Thanks to David for your support through the house finding process, made everything so easy! we are very excited to move in. 10/10 Recommend!!”

Bella King - 8 Aug 2022

“Katerina has been amazing, replies instantly and has been so accommodating. Even when we had concerns with the contract she explained the details and put our minds at ease. We have had all our queries answered and the stresses that come with moving has been minimised completely. Thank you for your h...”

Adam El-Zein - 5 Aug 2022

“Very helpful, transparent and a pleasure to work with! David helped us get our dream apartment and made the process easy.”

Elise Bickley - 5 Aug 2022

“Katerina was very resourceful and provided an excellent service. Thank you for helping us secure our dream flat in London!”

Eve McCann - 1 Aug 2022

“Katerina has been lovely! Always replies very quickly to emails and is so helpful and efficient! Thank you for all your help Katerina! She has made the moving in process into mine and my partners first London flat so much easier!”

Lucy Rainbow - 1 Aug 2022

“Katerina and Allan were incredibly helpful in our hunt for a rental. From start to finish, we received clear communication and excellent attention from the Keating team. I'm particular, Katerina was always on hand to answer our questions and process our requests in the final stages of our ren...”

Rowen Siemens - 29 Jul 2022

“Katerina was a pleasure to deal with and was quick with responding to any queries we had. Would happily go through Keating again :)”

Jovan Mihajlov - 29 Jul 2022

“Many thanks to David Cam for his work to generate interest in our property and to promptly secure a let to suitable tenants. Great communication as well.”

M Roberts - 21 Jul 2022

Contact

Sound like your kind of people? Then we’d love to help manage your property

020 7720 2113 Email Us