Property management

Our management service is designed to free you of the day to day responsibilities of your rental property or portfolio. Our dedicated property managers take care of everything to help you get the maximum return on your investment with the minimum of fuss.

Day to day

We manage all day to day contact with tenants and arrange maintenance and repairs. Wherever possible, we visit your property personally to investigate any reported issues before booking a contractor, saving you money on unnecessary call outs.

Regular inspections

We conduct regular, thorough inspections of your property so you can be reassured that it’s being well looked after. Meeting with tenants at the same time also helps us address any issues that may otherwise arise at the end of the tenancy.

Happy tenants

We work with you to make sure your tenants are happy, keeping your property in good repair and encouraging a relationship that works in both your interests. As a result, most tenancies are renewed, minimising vacant periods and providing you with a reliable rental income.

Keeping compliant

Frequent changes to legislation means it can be difficult to stay on top of your responsibilities as a landlord. You can rely on our skilled team to keep you inform you on any changes, big or small, advising you on your legal obligations and keeping you compliant.

24/7 online maintenance portal

Our maintenance portal helps protect your property around the clock, providing:

  • A straightforward way for tenants to report issues and access guides for simple fixes
  • Detailed reports for agents and contractors, helping to increase first time fixes and save you money
  • In-built advice for emergencies and support in multiple languages, so messages don't get lost in translation
Online maintenance portal - Keating Estates

Our services and fees

Our Management service must be taken in conjunction with our Premium Letting service. Together, we believe these two services provide you with the most comprehensive support at the at the best value for money.

Premium Letting


of the rent incl. VAT - 1st term
8.4% incl. VAT - 2nd term onwards

Administration fee

£450 incl. VAT for the 1st term
£250 incl. VAT for subsequent terms

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Everything in the Letting service plus:

  • Rent collection throughout the tenancy
  • Tenant deposit administration
  • Arranging the following (cost excluded):
    • Inventory at check in and check out
    • Pre-tenancy cleaning
    • Pre-tenancy safety inspection and resultant maintenance
    • Gas Safety Certificate (GSC)
    • Energy performance certificate (EPC)
    • Electrical Installation Condition Report (EICR)
    • Smoke detector installation
  • Serving notice to tenants
  • Managing the check out process
  • Returning the tenant’s deposit

* To be paid upfront in two, six-month instalments.

Example of our Premium Letting service fee, based on a rent of £1,500 per month.

1st term at 14.4%
£1500 x 12 months = £18000 x 14.4% = £2592 (incl. VAT)

Renewal and subsequent terms at 8.4%
£1500 x 12 months = £18000 x 8.4% = £1512 (incl. VAT)



of the rent incl VAT
In addition to our Premium Letting service

Note on our Management service

This service can only be taken in conjunction with Premium Letting

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If added to our Premium Letting service:

  • A dedicated property manager
  • Pre-move in inspection
  • Mid-term inspection
  • Pre-move out inspection
  • Transferring utilities and council tax
  • Arranging gas maintenance
  • Access to our 24-hour maintenance portal
  • Arranging quotes, repairs and maintenance
    • Managing a £100 cash balance for minor expenses
    • Organising repairs up to £300 incl. VAT per item
    • Seeking approval for works over £300 incl. VAT
    • Paying outgoings on your behalf
  • Negotiating damages and deposit deductions
  • Returning the tenant’s deposit
  • Forwarding post

* To be paid in two, six-month instalments, deducted from the rent.

Example of our Management service fee, based on a rent of £1,500 per month.

Management fee at 6%:
£1500 x 12 months = £18000 x 6% = £1080 (incl. VAT)

Additional fees

The following services are available as add-ons to our packages above and fees will only be charged upon your instruction of each item.

Premium Letting services

Own tenancy agreement
£60 incl. VAT
Referencing during tenancy
£50 incl. VAT per reference
Legal advice for serving notices and eviction services
At cost
Pre-move in, midterm and pre-move out inspections
£50 incl. VAT per visit
Rent guarantee insurance
£200 incl. VAT for rent under £3000 pcm. Rent over £3000 will be quoted individually

Management services

Additional property visits
£36 incl. VAT per visit
Empty property management
£240 pcm incl. VAT

All services

Deed of assignment
£200 incl. VAT
Renewal document fee
£42 incl. VAT
Major works supervision
10% of works
Inland Revenue accounting service
£120 pa incl. VAT
Legal action/court attendance
£60 incl. VAT per hour/part hour
£24 incl. VAT per hour/part hour
House sitting
£24 incl. VAT per hour/part hour
Courier deliveries
At cost
Sale fees
1.5% of sale price less fees
Key cutting
£30 incl. VAT
At cost
HMO licencing application
£350 incl. VAT
Landlord withdrawal from offer
Up to £600 incl. VAT

What our clients think

“Allan helped us with securing an amazing house in Clapham that ticked all of our requirements despite being in a very contested market. He was very responsive and was always available to answer any questions or queries in a timely manner.”

Marcus Kaye - 18 May 2022

“Allan has been so great throughout this whole experience. We are first time renters and Allan has answered all our questions quick and efficiently, without judgement. We would highly recommend Allan, thank you for helping us find our new home!”

Sammy Toms - 12 May 2022

“Allan has been fantastic in facilitating a very smooth process - very responsive and proactive. Would highly recommend using Allan if you're looking to rent in London”

Michael Woolston - 11 May 2022

“David was proactive and responsive in helping with a change in tenancy. Keating Estates and David's experience and knowledge of the local market are invaluable.”

George - 9 May 2022

“Thanks David for guiding me through the reletting of my property; helpful, knowledgeable, responsive and a pleasure to deal with.”

Paul Thompson - 28 Apr 2022

“Sandy has been very helpful answering any questions or problems we've had whilst moving into our new flat, and has also been very on the ball with completing our file with various checks needed. Thanks Sandy!”

Lyndon Gower-Qian - 28 Apr 2022

“Katerina has been very helpful and friendly throughout my moving journey and is very prompt to respond to any questions.”

Joanne Scott - 5 Apr 2022

“Katerina has been very helpful and attentive with our requests. She has been communicative and responsive before our move in date. Highly recommend her!”

Ludovica Scarrone - 31 Mar 2022

“Shes been very quick in responding around the move in to our new flat! Very much appreciated! Connecting us with the necessary people around each of our questions”

Linn Fingalsson - 31 Mar 2022

“Very helpful throughout the rental process and would recommend. Thanks very much for making the process very smooth for us.”

Scott Ett - 31 Mar 2022

“Katerina is an absolute delight to communicate with; always quick to respond to and evidently extremely competent in her role. I felt very supported by her as she helped me to navigate the letting process. Thank you!”

Miss Susan Glasspool - 31 Mar 2022

“They have been very helpful - Thanks - Good responsiveness and happy to start on a good foot - great”

Alexis Lazareff - 31 Mar 2022

“Very helpful over the phone, quick to respond to emails & confirm details about the tenancy. It would be great to see Keating generally have a bit more flexibility during the moving in process.”

Christian Lawson-Statham - 31 Mar 2022

“Great experience with David. Been extremely happy with ability to source excellent tenants year after year and ensure my property is well looked after”

Ewan Galloway - 30 Mar 2022

“Katerina was a great help when moving into my flat. She was very quick to respond to my emails and questions which made the move an easy one to complete.”

James Cave - 29 Mar 2022

“Sandy was great with helping to get my flat rented out. She was really responsive, prompt and professional throughout! Thanks Sandy!”

Daniel Bolter - 25 Mar 2022

“Sandy is a joy to have as an agent. Enthusiastic, prompt, and helpful, Sandy went the extra mile in making sure we had everything sorted before we moved into our property: finding documents other agents couldn't, being more than happy to discuss things on the phone when issues became complicat...”

James Woolcock - 21 Mar 2022

“Katerina has been a refreshingly positive and upbeat individual to deal with. She has been available, flexible, prompt with communication, and has always found a way around anything unexpected that has come up during our letting process.”

Tomas Vazquez - 21 Mar 2022

“Allan has been a complete star - proactive, communicative & always going above and beyond. We were really struggling to find anything we liked until we got in touch with him at Keatings and he sorted us with something really great almost immediately. We're very grateful for all his help in...”

Hermione Thompson - 17 Mar 2022

“Very quick to respond and easy to deal with, Katerina helped make the move in process for us quick and efficient and the least hassle possible.”

Laura Conboy - 11 Mar 2022


Sound like your kind of people? Then we’d love to help manage your property

020 7720 2113 Email Us