Property management

Our management service is designed to free you of the day to day responsibilities of your rental property or portfolio. Our dedicated property managers take care of everything to help you get the maximum return on your investment with the minimum of fuss.

Day to day

We manage all day to day contact with tenants and arrange maintenance and repairs. Wherever possible, we visit your property personally to investigate any reported issues before booking a contractor, saving you money on unnecessary call outs.

Regular inspections

We conduct regular, thorough inspections of your property so you can be reassured that it’s being well looked after. Meeting with tenants at the same time also helps us address any issues that may otherwise arise at the end of the tenancy.

Happy tenants

We work with you to make sure your tenants are happy, keeping your property in good repair and encouraging a relationship that works in both your interests. As a result, most tenancies are renewed, minimising vacant periods and providing you with a reliable rental income.

Keeping compliant

Frequent changes to legislation means it can be difficult to stay on top of your responsibilities as a landlord. You can rely on our skilled team to keep you inform you on any changes, big or small, advising you on your legal obligations and keeping you compliant.

24/7 online maintenance portal

Our maintenance portal helps protect your property around the clock, providing:

  • A straightforward way for tenants to report issues and access guides for simple fixes
  • Detailed reports for agents and contractors, helping to increase first time fixes and save you money
  • In-built advice for emergencies and support in multiple languages, so messages don't get lost in translation
Online maintenance portal - Keating Estates

Our services and fees

Our Management service must be taken in conjunction with our Premium Letting service. Together, we believe these two services provide you with the most comprehensive support at the at the best value for money.

Premium Letting


of the rent incl. VAT - 1st term
8.4% incl. VAT - 2nd term onwards

Administration fee

£450 incl. VAT for the 1st term
£250 incl. VAT for subsequent terms

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Everything in the Letting service plus:

  • Rent collection throughout the tenancy
  • Tenant deposit administration
  • Arranging the following (cost excluded):
    • Inventory at check in and check out
    • Pre-tenancy cleaning
    • Pre-tenancy safety inspection and resultant maintenance
    • Gas Safety Certificate (GSC)
    • Energy performance certificate (EPC)
    • Electrical Installation Condition Report (EICR)
    • Smoke detector installation
  • Serving notice to tenants
  • Managing the check out process
  • Returning the tenant’s deposit

* To be paid upfront in two, six-month instalments.

Example of our Premium Letting service fee, based on a rent of £1,500 per month.

1st term at 14.4%
£1500 x 12 months = £18000 x 14.4% = £2592 (incl. VAT)

Renewal and subsequent terms at 8.4%
£1500 x 12 months = £18000 x 8.4% = £1512 (incl. VAT)



of the rent incl VAT
In addition to our Premium Letting service

Note on our Management service

This service can only be taken in conjunction with Premium Letting

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If added to our Premium Letting service:

  • A dedicated property manager
  • Pre-move in inspection
  • Mid-term inspection
  • Pre-move out inspection
  • Transferring utilities and council tax
  • Arranging gas maintenance
  • Access to our 24-hour maintenance portal
  • Arranging quotes, repairs and maintenance
    • Managing a £100 cash balance for minor expenses
    • Organising repairs up to £300 incl. VAT per item
    • Seeking approval for works over £300 incl. VAT
    • Paying outgoings on your behalf
  • Negotiating damages and deposit deductions
  • Returning the tenant’s deposit
  • Forwarding post

* To be paid in two, six-month instalments, deducted from the rent.

Example of our Management service fee, based on a rent of £1,500 per month.

Management fee at 6%:
£1500 x 12 months = £18000 x 6% = £1080 (incl. VAT)

Additional fees

The following services are available as add-ons to our packages above and fees will only be charged upon your instruction of each item.

Premium Letting services

Own tenancy agreement
£60 incl. VAT
Referencing during tenancy
£50 incl. VAT per reference
Legal advice for serving notices and eviction services
At cost
Pre-move in, midterm and pre-move out inspections
£50 incl. VAT per visit
Rent guarantee insurance
£200 incl. VAT for rent under £3000 pcm. Rent over £3000 will be quoted individually

Management services

Additional property visits
£36 incl. VAT per visit
Empty property management
£240 pcm incl. VAT

All services

Deed of assignment
£200 incl. VAT
Renewal document fee
£42 incl. VAT
Major works supervision
10% of works
Inland Revenue accounting service
£120 pa incl. VAT
Legal action/court attendance
£60 incl. VAT per hour/part hour
£24 incl. VAT per hour/part hour
House sitting
£24 incl. VAT per hour/part hour
Courier deliveries
At cost
Sale fees
1.5% of sale price less fees
Key cutting
£30 incl. VAT
At cost
HMO licencing application
£350 incl. VAT
Landlord withdrawal from offer
Up to £600 incl. VAT

What our clients think

“Fantastic service from start to finish. Would highly recommend using their services! Communication was great and worked to ensure a smooth transition.”

Sam Humphrey - 25 Jan 2021

“Amazing service from Lucia & Keating Estates! Lucica helped in the final stages of our recent move in the Brixton/Clapham area. She was very responsive via phone, placing deposits into the protection schemes within an hour of being sent and clear on all instructions. Thank you”

Harry Francis - 25 Jan 2021

“I bought my property with Keating Estates and have had them managing the property for the last 10 years. I definitely recommend them. The service they provided has always been attentive, responsive and with integrity. Five stars.”

Yin Sim - 21 Jan 2021

“Exceptionally helpful, friendly and professional. We have been working with David since 2015 and would totally recommend him to manage your letting.”

Lucy Mildwater - 20 Jan 2021

“Great Service. Lucia was really helpful in answering our million questions around moving in at short notice & what was required of us. Without her input, I doubt we'd have managed the move in time delaying both us and the landlord - so great service.”

Ali Robson - 20 Jan 2021

“Sandra went over and above to help me rent my flat. She was charming, helpful and responsive. Thank you Sandra!”

Juliette John - 20 Jan 2021

“Every property Eilis recommended us fit the brief we were looking for and was perfectly polite and friendly during the viewing, did as much as she could to make the process easy for us. Would highly recommend her services!”

James Flynn - 18 Jan 2021

“Eilis was extremely helpful in our search for a new property to rent. She made sure to check in with us on every week via email about how our property search was going and was good at letting us know when new properties were available that met our criteria. She also worked hard to make sure we got t...”

Samantha Lees - 18 Jan 2021

“Eilis was fantastic and supportive throughout the process! She's friendly, polite, and super quick to respond to any queries you might have. Highly recommend!”

Emily Rising - 16 Jan 2021

“Eilis was fantastic! Even when one of the flats we wanted to see went to another tenant, she was immediately in contact with new suggestions. We ended up with a flat that we all love as a direct result of her great work. Highly recommend!”

Sam Dale - 13 Jan 2021

“Couldn’t fault Allan in the slightest. Friendly, stress free and very quick to respond to any queries or concerns we had.”

Jack Cunningham - 13 Jan 2021

“I contacted Eilis on Saturday around 10am, viewed the flat at 1:30pm, and signed the offer document that evening! She responded to my chat and sent through the docs after her working hours even! It just can’t go any more efficient than that, very impressed”

Winnie - 11 Jan 2021

“We had a great experience with Eilis from Keating Estates when we were looking for a new flat to rent in South London. She made sure that the recommended properties would fit our criteria and within no time we find our new dream home. All throughout the process Eilis was super quick to respond and a...”

Denise Schmidt - 6 Jan 2021

“Eilis was a pleasure to deal with! She's friendly, polite, and very prompt at responding. I would happily recommend her to anyone.”

Charlie Johnston - 4 Jan 2021

“After weeks of struggling to find a place and not being able to view properties in person. Allan managed to take us on a virtual viewing, answer questions and sort out paper work for us to secure a house within 24 hours. Would highly recommend!”

Michael Kitching - 24 Dec 2020

“Honest chap that went out of his way at Christmas to get our property over the line. Very helpful, knowledgable and responsive.”

Joe - 24 Dec 2020

“Eilis was so helpful and friendly throughout the process. She responded to all of our queries really quickly and was on time/early to the viewings. She kept us in the loop with the property and answered all the questions we had.”

Annie Toman - 23 Dec 2020

“Holly was incredible throughout the letting process. She was incredibly efficient at communicating, even beyond work hours, and was consistently smiley and enthusiastic but without being pushy. There were a couple of occasions where I had to alter times etc. and she was accommodating and flexible. H...”

Stella Moore - 18 Dec 2020

“Thank you! Very happy with the service. Lucia and Sophie have both been remarkably helpful from viewing the house and arranging our contract to completing our tenancy agreement and all the admin details. I would recommend and also return to Keating Estates in the future when renting.”

Caroline Beatrice Linney - 16 Dec 2020

“Lucia was super helpful with our move- especially with regard to answering our many questions! Eilis was excellent with setting us up with a virtual viewing and setting up the tenancy terms.”

Sarah Hyland - 15 Dec 2020


Sound like your kind of people? Then we’d love to help manage your property

020 7720 2113 Email Us