Property management

Our management service is designed to free you of the day to day responsibilities of your rental property or portfolio. Our dedicated property managers take care of everything to help you get the maximum return on your investment with the minimum of fuss.

Day to day

We manage all day to day contact with tenants and arrange maintenance and repairs. Wherever possible, we visit your property personally to investigate any reported issues before booking a contractor, saving you money on unnecessary call outs.

Regular inspections

We conduct regular, thorough inspections of your property so you can be reassured that it’s being well looked after. Meeting with tenants at the same time also helps us address any issues that may otherwise arise at the end of the tenancy.

Happy tenants

We work with you to make sure your tenants are happy, keeping your property in good repair and encouraging a relationship that works in both your interests. As a result, most tenancies are renewed, minimising vacant periods and providing you with a reliable rental income.

Keeping compliant

Frequent changes to legislation means it can be difficult to stay on top of your responsibilities as a landlord. You can rely on our skilled team to keep you inform you on any changes, big or small, advising you on your legal obligations and keeping you compliant.

24/7 online maintenance portal

Our maintenance portal helps protect your property around the clock, providing:

  • A straightforward way for tenants to report issues and access guides for simple fixes
  • Detailed reports for agents and contractors, helping to increase first time fixes and save you money
  • In-built advice for emergencies and support in multiple languages, so messages don't get lost in translation
Online maintenance portal - Keating Estates

Our services and fees

Our Management service must be taken in conjunction with our Premium Letting service. Together, we believe these two services provide you with the most comprehensive support at the at the best value for money.

Premium Letting


of the rent incl. VAT - 1st term
8.4% incl. VAT - 2nd term onwards

Administration fee

£450 incl. VAT for the 1st term
£250 incl. VAT for subsequent terms

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Everything in the Letting service plus:

  • Rent collection throughout the tenancy
  • Tenant deposit administration
  • Arranging the following (cost excluded):
    • Inventory at check in and check out
    • Pre-tenancy cleaning
    • Pre-tenancy safety inspection and resultant maintenance
    • Gas Safety Certificate (GSC)
    • Energy performance certificate (EPC)
    • Electrical Installation Condition Report (EICR)
    • Smoke detector installation
  • Serving notice to tenants
  • Managing the check out process
  • Returning the tenant’s deposit

* To be paid upfront in two, six-month instalments.

Example of our Premium Letting service fee, based on a rent of £1,500 per month.

1st term at 14.4%
£1500 x 12 months = £18000 x 14.4% = £2592 (incl. VAT)

Renewal and subsequent terms at 8.4%
£1500 x 12 months = £18000 x 8.4% = £1512 (incl. VAT)



of the rent incl VAT
In addition to our Premium Letting service

Note on our Management service

This service can only be taken in conjunction with Premium Letting

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If added to our Premium Letting service:

  • A dedicated property manager
  • Pre-move in inspection
  • Mid-term inspection
  • Pre-move out inspection
  • Transferring utilities and council tax
  • Arranging gas maintenance
  • Access to our 24-hour maintenance portal
  • Arranging quotes, repairs and maintenance
    • Managing a £100 cash balance for minor expenses
    • Organising repairs up to £300 incl. VAT per item
    • Seeking approval for works over £300 incl. VAT
    • Paying outgoings on your behalf
  • Negotiating damages and deposit deductions
  • Returning the tenant’s deposit
  • Forwarding post

* To be paid in two, six-month instalments, deducted from the rent.

Example of our Management service fee, based on a rent of £1,500 per month.

Management fee at 6%:
£1500 x 12 months = £18000 x 6% = £1080 (incl. VAT)

Additional fees

The following services are available as add-ons to our packages above and fees will only be charged upon your instruction of each item.

Premium Letting services

Own tenancy agreement
£60 incl. VAT
Referencing during tenancy
£50 incl. VAT per reference
Legal advice for serving notices and eviction services
At cost
Pre-move in, midterm and pre-move out inspections
£50 incl. VAT per visit
Rent guarantee insurance
£200 incl. VAT for rent under £3000 pcm. Rent over £3000 will be quoted individually

Management services

Additional property visits
£36 incl. VAT per visit
Empty property management
£240 pcm incl. VAT

All services

Deed of assignment
£200 incl. VAT
Renewal document fee
£42 incl. VAT
Major works supervision
10% of works
Inland Revenue accounting service
£120 pa incl. VAT
Legal action/court attendance
£60 incl. VAT per hour/part hour
£24 incl. VAT per hour/part hour
House sitting
£24 incl. VAT per hour/part hour
Courier deliveries
At cost
Sale fees
1.5% of sale price less fees
Key cutting
£30 incl. VAT
At cost
HMO licencing application
£350 incl. VAT
Landlord withdrawal from offer
Up to £600 incl. VAT

What our clients think

“Gemma’s excellent expertise and knowledge of her market is rare and so valuable as a buyer. Gemma’s talent is to understand her customers needs quickly, with a real sense of engagement, which generates comfort and trust, no ‘bull...t’ and no waste of time: Ef...”

Christophe Charon - 9 Apr 2020

“Lucia was very helpful and patient with us re: pre moving procedures. She replied emails and queries very promptly and provided solutions to issues raised.”

Edwin Enyi-Abonta - 28 Mar 2020

“Lucia was a really courteous and responsive agent. When issues arose she would get back to us within minutes, and was flexible trying to arrange the smaller details with our landlord. A very reassuring experience in challenging times.”

Josh - 18 Mar 2020

“Lucia was brilliant throughout the whole lettings process, ensuring everything was really seamless for us. There are a lot of documents and things to do when moving homes but she made everything very easy and welcoming. Thank you! We are looking forward to moving into our new apartment in Brixton! H...”

Hannah Coorg - 17 Mar 2020

“We got a hold of David via Keating, and David was keen to get us viewing properties straight away. He listened and understood our requirements, and went full steam ahead. With that in mind, the first property we viewed was perfect. The process was really fast, and we were able to secure the flat on...”

Jennifer Diez-Jones - 12 Mar 2020

“David was really helpful finding a new flat to let, the process was really quick and easy, we called and had a new flat in the same day! Can't thank him enough.”

Emma Randerson - 11 Mar 2020

“David was helpful and accessible throughout the process. He answers questions at the viewing really well and guided us through to the offer stage. Would recommend!”

Lucy Kember - 9 Mar 2020

“Jessica and Lucia were super helpful in making sure everything was set up and sorted for our move. I can’t thank Jessica enough for helping us sort out a few problems and making sure we were happy in the new flat.”

Jessica Young - 6 Mar 2020

“I was looking for a flat to rent in London, I've been very lucky to find Keating Estates. The entire process was clear and easy, and the communication with the team is excellent and fast. Looking forward to enjoy the flat.”

Donatella - 6 Mar 2020

“David was extremely prompt and helpful getting me into my new flat! Would definitely recommend using him and Keating Estates in the future!!!!”

Kelley Orcutt - 4 Mar 2020

“David was extremely prompt and helpful getting me into my new flat! Would definitely recommend using him and Keating Estates in the future!!!!”

Kelley Orcutt - 4 Mar 2020

“Helped us secure a great property to rent in a very quick turnaround for with no problems at all - the whole process was very smooth. Thank you!”

Beth Farr - 3 Mar 2020

“Jack Keeping was very helpful in our renting process. Quickly chatting to the landlord and calling us to keep us in the loop.”

Chris Skinner - 2 Mar 2020

“Great communication! Lucia made our move feel stress free and all the administration was really easy. Whenever we had a question Lucia got straight back to us.”

Grace - 2 Mar 2020

“Jack was very helpful, responsive to our queries and overall made the process for renting our new home very easy. Thanks!”

Sammy - 26 Feb 2020

“Lucia was not only warm and friendly over the phone and in person, but extremely accommodating when it came to helping with any issues that presented themselves in the process of signing contracts etc Thanks Lucia :)”

Oliver Bidwell - 26 Feb 2020

“Keating Estates have always been great to arrange flat viewings with and David has made the offer process effortless - thank you!”

Isobel Fleming - 21 Feb 2020

“David was great in the process of helping us rent a beautiful flat. He was informative, quick and helped us negotiate for what we wanted. Completely trusted him throughout the process as he even managed to get us the property despite there being other offers from other agencies, the documents were s...”

Devon Monaghan - 18 Feb 2020

“I did some bits of admin over email with Lucia. She's great to work with :) Recommend her and the agency.”

SQ - 11 Feb 2020

“Jack was efficient, friendly and very helpful during the whole process of renting a property. Would definitely recommend Jack to anyone looking to rent in south London.”

Sam Deptford - 8 Feb 2020


Sound like your kind of people? Then we’d love to help manage your property

020 7720 2113 Email Us