Property management

Our management service is designed to free you of the day to day responsibilities of your rental property or portfolio. Our dedicated property managers take care of everything to help you get the maximum return on your investment with the minimum of fuss.

Day to day

We manage all day to day contact with tenants and arrange maintenance and repairs. Wherever possible, we visit your property personally to investigate any reported issues before booking a contractor, saving you money on unnecessary call outs.

Regular inspections

We conduct regular, thorough inspections of your property so you can be reassured that it’s being well looked after. Meeting with tenants at the same time also helps us address any issues that may otherwise arise at the end of the tenancy.

Happy tenants

We work with you to make sure your tenants are happy, keeping your property in good repair and encouraging a relationship that works in both your interests. As a result, most tenancies are renewed, minimising vacant periods and providing you with a reliable rental income.

Keeping compliant

Frequent changes to legislation means it can be difficult to stay on top of your responsibilities as a landlord. You can rely on our skilled team to keep you inform you on any changes, big or small, advising you on your legal obligations and keeping you compliant.

24/7 online maintenance portal

Our maintenance portal helps protect your property around the clock, providing:

  • A straightforward way for tenants to report issues and access guides for simple fixes
  • Detailed reports for agents and contractors, helping to increase first time fixes and save you money
  • In-built advice for emergencies and support in multiple languages, so messages don't get lost in translation
Online maintenance portal - Keating Estates

Our services and fees

Our Management service must be taken in conjunction with our Premium Letting service. Together, we believe these two services provide you with the most comprehensive support at the at the best value for money.

Premium Letting

14.4%*

of the rent incl. VAT - 1st term
8.4% incl. VAT - 2nd term onwards

Administration fee

£450 incl. VAT for the 1st term
£250 incl. VAT for subsequent terms
 

Get started

Included:

Everything in the Letting service plus:

  • Rent collection throughout the tenancy
  • Tenant deposit administration
  • Arranging the following (cost excluded):
    • Inventory at check in and check out
    • Pre-tenancy cleaning
    • Pre-tenancy safety inspection and resultant maintenance
    • Gas Safety Certificate (GSC)
    • Energy performance certificate (EPC)
    • Electrical Installation Condition Report (EICR)
    • Smoke detector installation
  • Serving notice to tenants
  • Managing the check out process
  • Returning the tenant’s deposit

* To be paid upfront in two, six-month instalments.

Example of our Premium Letting service fee, based on a rent of £1,500 per month.

1st term at 14.4%
£1500 x 12 months = £18000 x 14.4% = £2592 (incl. VAT)

Renewal and subsequent terms at 8.4%
£1500 x 12 months = £18000 x 8.4% = £1512 (incl. VAT)

Management

6%*

of the rent incl VAT
In addition to our Premium Letting service

Note on our Management service

This service can only be taken in conjunction with Premium Letting

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Included:

If added to our Premium Letting service:

  • A dedicated property manager
  • Pre-move in inspection
  • Mid-term inspection
  • Pre-move out inspection
  • Transferring utilities and council tax
  • Arranging gas maintenance
  • Access to our 24-hour maintenance portal
  • Arranging quotes, repairs and maintenance
    • Managing a £100 cash balance for minor expenses
    • Organising repairs up to £300 incl. VAT per item
    • Seeking approval for works over £300 incl. VAT
    • Paying outgoings on your behalf
  • Negotiating damages and deposit deductions
  • Returning the tenant’s deposit
  • Forwarding post

* To be paid in two, six-month instalments, deducted from the rent.

Example of our Management service fee, based on a rent of £1,500 per month.

Management fee at 6%:
£1500 x 12 months = £18000 x 6% = £1080 (incl. VAT)

Additional fees

The following services are available as add-ons to our packages above and fees will only be charged upon your instruction of each item.

Premium Letting services

Own tenancy agreement
£60 incl. VAT
Referencing during tenancy
£50 incl. VAT per reference
Legal advice for serving notices and eviction services
At cost
Pre-move in, midterm and pre-move out inspections
£50 incl. VAT per visit
Rent guarantee insurance
£200 incl. VAT for rent under £3000 pcm. Rent over £3000 will be quoted individually

Management services

Additional property visits
£36 incl. VAT per visit
Empty property management
£240 pcm incl. VAT

All services

Deed of assignment
£200 incl. VAT
Renewal document fee
£42 incl. VAT
Major works supervision
10% of works
Inland Revenue accounting service
£120 pa incl. VAT
Legal action/court attendance
£60 incl. VAT per hour/part hour
Shopping
£24 incl. VAT per hour/part hour
House sitting
£24 incl. VAT per hour/part hour
Courier deliveries
At cost
Sale fees
1.5% of sale price less fees
Key cutting
£30 incl. VAT
Postage
At cost
HMO licencing application
£350 incl. VAT
Landlord withdrawal from offer
Up to £600 incl. VAT

What our clients think

“Extremely professional, responsive, detailed focused, and produces fast quality results. Can highly recommend!”

Amanda Kayne - 27 Sep 2023

“David has been great for me; knowledge, responsive and trustworthy.”

Ian - 31 Aug 2023

“David is a thoroughly professional agent and has over several years consistently impressed me with his knowledge of this sector. He is thorough, committed and ensures each project is stress free.”

Scott Martin - 23 Aug 2023

“Competent, efficient, and experienced letting agents. Keating Estates have an efficient back office infrastructure coupled with excellent staff retention. David - the principal agent I've been working with - has been letting my properties for some years. He knows the local market and the stand...”

Bradley Carroll - 17 Aug 2023

“The team at Keatings have been awesome for the entire 13 years I have been with them. Always very quick to respond to any queries I may have from time to time. They have always found me great tenants too. Great work guys!”

Mick Summerhayes - 9 Aug 2023

“I have used Keating Estates for many years and highly recommend. They provide realistic valuations, know the local market exceptionally well and are very easy to work with.”

Pip Knight - 31 Jul 2023

“David has been very efficient and competent in letting out my flat. Recommended.”

Justin Bartley - 5 Jul 2023

“Have used David Cam & Keatings team now for three years and they hace been consistently good. Great service, fast, knowledgeable, easy to deal with, and found great tenants.”

Malcolm Mcdonald - 4 Jul 2023

“Excellent service - have used David for a long time now and he has always found us excellent tenants.”

Jackie Short - 27 Jun 2023

“Excellent service - have been with them for over 10 years as a landlord!”

Sarah Mather - 13 Jun 2023

“David did a fantastic job, would highly recommend. Brilliant professionalism and support, very pleased with the outcome of his work”

Jonathon Watts - 6 Jun 2023

“David comes highly recommended. Gets the best results for his customers with minimum fuss and in good time. You won't be disappointed.”

Mike Kerr - 5 Jun 2023

“We have used Keating Estates for many years when renting out our property. They are always extremely efficient and very helpful. David Cam has been really on the ball with our latest rental.”

Keith - 24 Apr 2023

“Sandra was great when it came to renewing tenants on our lease. She was in touch with us throughout and always on hand to answer any queries, couldn't recommend her more highly!”

Ewan Galloway - 24 Apr 2023

“I have received excellent service from all staff always. Recently Sandra arranged my renewal and she was efficient, professional and quick to respond; also very friendly. Great customer service.”

Julie Liggett - 19 Apr 2023

“Katerina was so quick to respond when we had a maintenance issue and got it sorted within a few hours. We were so grateful for the fast communication. Thank you Katerina!!”

Sammy Toms - 19 Apr 2023

“Sandra helped us with our lease renewal documents. She was very helpful, efficient and responsive throughout the process. We would recommend.”

Will R - 19 Apr 2023

“Sandra helped me re-new the lease on my property in Clapham. Sandra was a pleasure to work with: very professional, helpful and responsive throughout.”

David Jones - 12 Apr 2023

“I would highly recommend working with David and team. They are super professional. They have made letting out our flat feel easy! Thank you!”

Charlotte Burns - 24 Mar 2023

“We really enjoyed our interaction with David - as well as being lovely, he was prompt in his communication and very helpful. Thanks David! We've also really loved dealing with Naoise as well.”

Justine - 21 Mar 2023

Contact

Sound like your kind of people? Then we’d love to help manage your property

020 7720 2113 Email Us