Property management

Our management service is designed to free you of the day to day responsibilities of your rental property or portfolio. Our dedicated property managers take care of everything to help you get the maximum return on your investment with the minimum of fuss.

Day to day

We manage all day to day contact with tenants and arrange maintenance and repairs. Wherever possible, we visit your property personally to investigate any reported issues before booking a contractor, saving you money on unnecessary call outs.

Regular inspections

We conduct regular, thorough inspections of your property so you can be reassured that it’s being well looked after. Meeting with tenants at the same time also helps us address any issues that may otherwise arise at the end of the tenancy.

Happy tenants

We work with you to make sure your tenants are happy, keeping your property in good repair and encouraging a relationship that works in both your interests. As a result, most tenancies are renewed, minimising vacant periods and providing you with a reliable rental income.

Keeping compliant

Frequent changes to legislation means it can be difficult to stay on top of your responsibilities as a landlord. You can rely on our skilled team to keep you inform you on any changes, big or small, advising you on your legal obligations and keeping you compliant.

24/7 online maintenance portal

Our maintenance portal helps protect your property around the clock, providing:

  • A straightforward way for tenants to report issues and access guides for simple fixes
  • Detailed reports for agents and contractors, helping to increase first time fixes and save you money
  • In-built advice for emergencies and support in multiple languages, so messages don't get lost in translation
Online maintenance portal - Keating Estates

Our services and fees

Our Management service must be taken in conjunction with our Premium Letting service. Together, we believe these two services provide you with the most comprehensive support at the at the best value for money.

Premium Letting

14.4%*

of the rent incl. VAT - 1st term
8.4% incl. VAT - 2nd term onwards

Administration fee

£450 incl. VAT for the 1st term
£250 incl. VAT for subsequent terms
 

Get started

Included:

Everything in the Letting service plus:

  • Rent collection throughout the tenancy
  • Tenant deposit administration
  • Arranging the following (cost excluded):
    • Inventory at check in and check out
    • Pre-tenancy cleaning
    • Pre-tenancy safety inspection and resultant maintenance
    • Gas Safety Certificate (GSC)
    • Energy performance certificate (EPC)
    • Electrical Installation Condition Report (EICR)
    • Smoke detector installation
  • Serving notice to tenants
  • Managing the check out process
  • Returning the tenant’s deposit

* To be paid upfront in two, six-month instalments.

Example of our Premium Letting service fee, based on a rent of £1,500 per month.

1st term at 14.4%
£1500 x 12 months = £18000 x 14.4% = £2592 (incl. VAT)

Renewal and subsequent terms at 8.4%
£1500 x 12 months = £18000 x 8.4% = £1512 (incl. VAT)

Management

6%*

of the rent incl VAT
In addition to our Premium Letting service

Note on our Management service

This service can only be taken in conjunction with Premium Letting

Get started

Included:

If added to our Premium Letting service:

  • A dedicated property manager
  • Pre-move in inspection
  • Mid-term inspection
  • Pre-move out inspection
  • Transferring utilities and council tax
  • Arranging gas maintenance
  • Access to our 24-hour maintenance portal
  • Arranging quotes, repairs and maintenance
    • Managing a £100 cash balance for minor expenses
    • Organising repairs up to £300 incl. VAT per item
    • Seeking approval for works over £300 incl. VAT
    • Paying outgoings on your behalf
  • Negotiating damages and deposit deductions
  • Returning the tenant’s deposit
  • Forwarding post

* To be paid in two, six-month instalments, deducted from the rent.

Example of our Management service fee, based on a rent of £1,500 per month.

Management fee at 6%:
£1500 x 12 months = £18000 x 6% = £1080 (incl. VAT)

Additional fees

The following services are available as add-ons to our packages above and fees will only be charged upon your instruction of each item.

Premium Letting services

Own tenancy agreement
£60 incl. VAT
Referencing during tenancy
£50 incl. VAT per reference
Legal advice for serving notices and eviction services
At cost
Pre-move in, midterm and pre-move out inspections
£50 incl. VAT per visit
Rent guarantee insurance
£200 incl. VAT for rent under £3000 pcm. Rent over £3000 will be quoted individually

Management services

Additional property visits
£36 incl. VAT per visit
Empty property management
£240 pcm incl. VAT

All services

Deed of assignment
£200 incl. VAT
Renewal document fee
£42 incl. VAT
Major works supervision
10% of works
Inland Revenue accounting service
£120 pa incl. VAT
Legal action/court attendance
£60 incl. VAT per hour/part hour
Shopping
£24 incl. VAT per hour/part hour
House sitting
£24 incl. VAT per hour/part hour
Courier deliveries
At cost
Sale fees
1.5% of sale price less fees
Key cutting
£30 incl. VAT
Postage
At cost
HMO licencing application
£350 incl. VAT
Landlord withdrawal from offer
Up to £600 incl. VAT

What our clients think

“Sandra was fantastic throughout the rental process. This was our first time renting a property and Sandra ensured that we understood all parts of the process whilst also answering the many questions we had. Many thanks Sandra”

Harry - 12 Dec 2019

“Very helpful agents, quick responses and informative. We dealt with many agents whilst trying to find a property and Keatings were by far the best. They are very honest and helpful, and help you to understand exactly where you stand when making offers. They didn't try to push us to up our offe...”

Olivia Stitson - 5 Dec 2019

“My boyfriend and I were looking for a flat just for us and within 2 weeks we did everything. It was very fast, also because agents and admin of the agency are very kind, and they helped us a lot despite the big language gap!! Thank you very much!!”

Ilenia Grazia Incorvaia - 4 Dec 2019

“Such prompt and efficient service I would highly recommend this company for letting management. They always respond quickly to requests.”

Emma Woods - 3 Dec 2019

“David was very helpful throughout the whole process and always happy to be contacted about any queries. Thanks again David”

Ollie Cann - 2 Dec 2019

“Helpful, insightful and informative throughout. Made a normally painful process relatively pain free! Everything went according to plan and any hiccups were promptly resolved.”

Pete - 28 Nov 2019

“Dealt with any problems so promptly and even offered to work out of office hours to solve issues. Friendly and efficient.”

Abigail Peters - 25 Nov 2019

“Extremely helpful and accommodating. Was always on hand when we needed to ask a question or required any help when moving in.”

Cameron Folens - 25 Nov 2019

“David was very helpful in securing a tenancy in the Brixton area recently, good communication and quick updates at all times.”

Christopher Davies - 22 Nov 2019

“Very helpful and quick to reply to emails and queries. Responses were friendly and informative, providing clear instructions for next steps which made the whole process feel easy and hassle free.”

Cecily Hadrill - 21 Nov 2019

“Hanna and Audinga orchestrated the reference checks so quickly and smoothly for me! It couldn't have been easier :) Highly recommend.”

Daisy Ussher - 21 Nov 2019

“Brilliant from start to finish, made the whole process painless especially as it was our first time renting. Couldn't have asked for more. Would definitely recommend”

Liam James - 21 Nov 2019

“Just very friendly and quick to respond to my emails-couldn't ask for much more! The process felt easy I was informed along the way. I didn't feel stupid asking stupid questions either!”

Polly Cox - 19 Nov 2019

“Very responsive & professional agents working at Clapham South. Made the move in process very easy and offered a lot of support even once we had the keys. Best company that I've dealt with in London to date.”

Henry Young - 15 Nov 2019

“David was fantastic, friendly and incredibly helpful every step of the way! He helped find solutions to problems and was responsive to all my concerns and questions.”

M A - 14 Nov 2019

“David was a great help in ensuring a speedy process navigating the London rental market. Clear and quick communication meant we were able to secure the desired property within a very short period of time for a great price. When I next see David walk by, I must remember to thank him.”

James - 13 Nov 2019

“David always responds quickly and was extremely helpful in securing us a flat, after we had been looking for a long time.”

Rachel - 12 Nov 2019

“David was a fantastic agent when we were looking for a property in the notoriously competitive London market. We love the property which we have managed to secure and David has made the experience stress free and easy!”

Miles Read - 12 Nov 2019

“David was incredibly helpful and responsive throughout our property search. We are incredibly happy with our new place and would really recommend his services.”

Georgina Brown - 11 Nov 2019

“Process was very easy when changing letting agents and leasing property from abroad. Communication was clear and speedy. Highly recommend.”

Patrick Laws - 10 Nov 2019

Contact

Sound like your kind of people? Then we’d love to help manage your property

020 7720 2113 Email Us