Property management

Our management service is designed to free you of the day to day responsibilities of your rental property or portfolio. Our dedicated property managers take care of everything to help you get the maximum return on your investment with the minimum of fuss.

property-management

Day to day

We manage all day to day contact with tenants and arrange maintenance and repairs. Wherever possible, we visit your property personally to investigate any reported issues before booking a contractor, saving you money on unnecessary call outs.

Regular inspections

We conduct regular, thorough inspections of your property so you can be reassured that it’s being well looked after. Meeting with tenants at the same time also helps us address any issues that may otherwise arise at the end of the tenancy.

Happy tenants

We work with you to make sure your tenants are happy, keeping your property in good repair and encouraging a relationship that works in both your interests. As a result, most tenancies are renewed, minimising vacant periods and providing you with a reliable rental income.

Keeping compliant

Frequent changes to legislation means it can be difficult to stay on top of your responsibilities as a landlord. You can rely on our skilled team to keep you inform you on any changes, big or small, advising you on your legal obligations and keeping you compliant.

24/7 online maintenance portal

Our maintenance portal helps protect your property around the clock, providing:

  • A straightforward way for tenants to report issues and access guides for simple fixes
  • Detailed reports for agents and contractors, helping to increase first time fixes and save you money
  • In-built advice for emergencies and support in multiple languages, so messages don't get lost in translation
Online maintenance portal - Keating Estates

Our services and fees

Our Management service must be taken in conjunction with our Premium Letting service. Together, we believe these two services provide you with the most comprehensive support at the at the best value for money.

Premium Letting

14.4%*

of the rent incl. VAT - 1st term
8.4% incl. VAT - 2nd term onwards

Administration fee

£450 incl. VAT for the 1st term
£250 incl. VAT for subsequent terms
 

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Included:

Everything in the Letting service plus:

  • Rent collection throughout the tenancy
  • Tenant deposit administration
  • Arranging the following (cost excluded):
    • Inventory at check in and check out
    • Pre-tenancy cleaning
    • Pre-tenancy safety inspection and resultant maintenance
    • Gas Safety Certificate (GSC)
    • Energy performance certificate (EPC)
    • Electrical Installation Condition Report (EICR)
    • Smoke detector installation
  • Serving notice to tenants
  • Managing the check out process
  • Returning the tenant’s deposit

* To be paid upfront in two, six-month instalments.

Example of our Premium Letting service fee, based on a rent of £1,500 per month.

1st term at 14.4%
£1500 x 12 months = £18000 x 14.4% = £2592 (incl. VAT)

Renewal and subsequent terms at 8.4%
£1500 x 12 months = £18000 x 8.4% = £1512 (incl. VAT)

Management

6%*

of the rent incl VAT
In addition to our Premium Letting service

Note on our Management service

This service can only be taken in conjunction with Premium Letting

Get started

Included:

If added to our Premium Letting service:

  • A dedicated property manager
  • Pre-move in inspection
  • Mid-term inspection
  • Pre-move out inspection
  • Transferring utilities and council tax
  • Arranging gas maintenance
  • Access to our 24-hour maintenance portal
  • Arranging quotes, repairs and maintenance
    • Managing a £100 cash balance for minor expenses
    • Organising repairs up to £300 incl. VAT per item
    • Seeking approval for works over £300 incl. VAT
    • Paying outgoings on your behalf
  • Negotiating damages and deposit deductions
  • Returning the tenant’s deposit
  • Forwarding post

* To be paid in two, six-month instalments, deducted from the rent.

Example of our Management service fee, based on a rent of £1,500 per month.

Management fee at 6%:
£1500 x 12 months = £18000 x 6% = £1080 (incl. VAT)

Additional fees

The following services are available as add-ons to our packages above and fees will only be charged upon your instruction of each item.

Premium Letting services

Own tenancy agreement
£60 incl. VAT
Referencing during tenancy
£50 incl. VAT per reference
Legal advice for serving notices and eviction services
At cost
Pre-move in, midterm and pre-move out inspections
£50 incl. VAT per visit
Rent guarantee insurance
£200 incl. VAT for rent under £3000 pcm. Rent over £3000 will be quoted individually

Management services

Additional property visits
£36 incl. VAT per visit
Empty property management
£240 pcm incl. VAT

All services

Deed of assignment
£200 incl. VAT
Renewal document fee
£42 incl. VAT
Major works supervision
10% of works
Inland Revenue accounting service
£120 pa incl. VAT
Legal action/court attendance
£60 incl. VAT per hour/part hour
Shopping
£24 incl. VAT per hour/part hour
House sitting
£24 incl. VAT per hour/part hour
Courier deliveries
At cost
Sale fees
1.5% of sale price less fees
Key cutting
£30 incl. VAT
Postage
At cost
HMO licencing application
£350 incl. VAT
Landlord withdrawal from offer
Up to £600 incl. VAT

Words from our clients

Keith - 30 Sep 2024

“Sandra is very efficient and responsive. A great member of the Keatings team.”

Anne Sassoon - 23 Sep 2024

“Sandra was extremely helpful and efficient. I could not fault her. I am very happy with Keatings.”

J Bell - 21 May 2024

“Easy to get hold of, proactive and responsive. very pleased”

John Cullen - 2 Apr 2024

“David was super efficient in helping us find new tenants. He communicated well throughout the process, was proactive strategic in his approach and we were very happy with the outcome.”

Sapphire Redpath - 30 Jan 2024

“Feyda has been excellent in helping us with our flat hunt. She is super friendly and approachable. Feyda has helped answer all our queries quickly and made the whole process smooth and easy. We are very happy with the service provided.”

Rasmus Pedersen - 25 Jan 2024

“I’ve had a really positive experience dealing with the Keating Estates, Herne Hill branch, and specially Feyda, who has been exceptional in handling our requests. Thank you!”

Ricky Wells - 21 Jan 2024

“Excellent service, strategic thinker and is the most reliable agent i have ever used. I would recommend him anyone, based on our experience.”

Clea Assersohn - 18 Jan 2024

“Great job from David and the team. Gave excellent advice. Found tenants quickly and efficiently. Stress-free process and the team was a delight to deal with. Highly recommend!!”

Pam Sylvester - 10 Jan 2024

“Great service - finding new tenants was dealt with promptly and efficiently - and the process was very smooth. Good job!”

NK - 31 Dec 2023

“Many thanks to Sandra for her friendly, polite and efficient guidance throughout my lease renewal.”

Kane Duncan-Shakes - 19 Dec 2023

“Very good agent, highly experienced, well in tune with the Brixton Market - knows his property valves extremely well.”

Sophie Samuelson - 30 Nov 2023

“Brilliant service and communication... David has helped us with lettings and has made what can seem quite a daunting and admin heavy process straightforward and stress free. Thank you!”

Margaret Roberts - 28 Nov 2023

“David Cam has provided an extremely efficient service, thank you.”

Emma Woods - 7 Nov 2023

“I have been letting my property through Keating Estates for about 10 years and I can not fault them. The letting and management team are really efficient and responsive. They always come back with information quickly and are really helpful dealing with the council and getting repairs sorted. The...”

Rosalind Haire - 30 Oct 2023

“Really Great to work with - honest and thorough! Thanks”

Amanda Chuck - 16 Oct 2023

“Sandra has been very efficient in renewing the tenancy on my flat.”

Ben Robinson - 11 Oct 2023

“David did a very good job, very quick and proficient”

Amanda Kayne - 27 Sep 2023

“Extremely professional, responsive, detailed focused, and produces fast quality results. Can highly recommend!”

Ian - 31 Aug 2023

“David has been great for me; knowledge, responsive and trustworthy.”

Scott Martin - 23 Aug 2023

“David is a thoroughly professional agent and has over several years consistently impressed me with his knowledge of this sector. He is thorough, committed and ensures each project is stress free.”

Contact

Sound like your kind of people? Then we’d love to help manage your property

020 7720 2113 Email Us