Reviews

Independent customer reviews from  

“Eilis was really helpful in helping us secure a tenancy after a long search! The process was nice, quick and hassle free. Couldn't recommend Eilis enough!”

Anisha Patel - 26 Jul 2021

“Holly has been great in helping us find and secure a new flat. Would definitely recommend to anyone looking in South West London. Thanks Holly!”

Sophie Carter - 23 Jul 2021

“Allan was great at spotting what we were looking for right away and helping us move fast to land the flat. He was very friendly and responsive throughout the process and has helped us to understand exactly what was needed from us too!”

Maddie Wontner - 21 Jul 2021

“Allan was very helpful and helped us secure a great flat after a difficult period of searching London for the right place.”

Anthony - 21 Jul 2021

“I dealt with Allan Owens at Keating , about the 12 month tenancy of a Clapham flat . I’m completely new to renting property, let alone in a market as vibrant as London . Allan, though, was super helpful, knowledgeable and , crucial for me , was honest & trustworthy . He’s kept me promptly in the picture , and we’ll be able to move in with no hitches in very quick time . I’m pleased with the service we got from Allan ( and Sandra on the Admin side ). I’m very happy to recommend Allan in particular, and Keating in general”

Robin Hughes - 19 Jul 2021

“Allen was super friendly and helpful! Really communicative! Keatings has such amazing flats and are really great with making sure they find what you are looking for.”

Sophie - 19 Jul 2021

“Sandra and Sophia were so helpful throughout the whole process. They were quick to respond to messages and explained our queries very clearly. Thank you!!”

Tanya - 16 Jul 2021

“Sandra was very clear and helpful throughout the contracting process. I knew everything that was required from me and it was an easy experience.”

Sam Green - 15 Jul 2021

“Eilis was brilliant, sending properties aligned to our specification as and when they came onto the market. This helped us to make an offer and have it accepted quickly, taking the stress out of moving”

Sam Green - 3 Jul 2021

“We had excellent service from Keatings and in particular Gemma and Grace. They always got back to us promptly and liaised with the other parties involved. They kept in contact on a regular basis and arranged lots of viewings.We also helped our son purchase a flat through Keatings and had the same helpful service”

Sally Hanson - 2 Jul 2021

“I think Gemma is a super agent. She was happy to spend several hours with me one evening to see 5 different flats, which I thought was really above and beyond. She is very responsive to phone calls and emails and has a kind, competent manner which I have found very reassuring. She helped me find and secure a beautiful flat for a fair price so I'm really grateful to her.”

Ben Strak - 30 Jun 2021

“Unbelievable service at ever step of the sales process. We could not have asked for more from the team. Would certainly recommend”

Benjamin Kahn - 30 Jun 2021

“Sophia was so lovely and approachable throughout our move, really understanding and informative about any concerns and genuinely personable and nice to speak to!”

Elysia Matthews - 25 Jun 2021

“We switched to Keating Estates having been disappointed with the lack of viewings we were getting through the online agent our flat had been listed with for a few months. After making the switch there was a massive difference in the amount of interest in the flat with a constant stream of viewers until we found a buyer who offered the asking price within a few weeks of re-listing with Keatings. Grace and the team were excellent throughout the selling process; I would definitely recommend.”

James Leeson - 25 Jun 2021

“I had a good experience with Grace, Camilla, Gemma the team at Keating, I found them to be upfront, responsive and professional. I was initially concerned about selling my property as I live overseas and wasn't on the ground to manage. Keatings recommended some reliable contractors to help with pre-sale arrangements, this was a huge help and weight off my mind. They obviously know what they are doing and would use their services again. Thank you.”

Ruari Dowdney - 23 Jun 2021

“Holly's a superstar! She was incredibly helpful and we're looking forward to moving into our new flat. Thanks for all your help Holly!”

Nisi Sinzinkayo - 22 Jun 2021

“Elliott is doing an excellent job looking after my property. He is very friendly thoughtful and efficient. Well done and thank you”

Sally White - 22 Jun 2021

“Gemma was a great help in the search for a flat for myself and my boyfriend. From the start, she was friendly and accommodating - I rang Keating Estates one morning to enquire about a last minute viewing and she arranged for us to view the property and others she thought we would be interested in that same evening. As first time buyers, she helped us through the initial process of placing an offer and getting it accepted, and was very friendly and responsive throughout. Would definitely recommend!”

Ellen W - 22 Jun 2021

“I booked to view a flat with keating estates mid May 2021 and was greeted by Christiaan at the door of the property, bang on time, ready and keen to take me through this small one bed flat I was interested in. Christian provided me with a three page detailed profile print out of the property for me to keep and very was easy to talk to and able answer any of my questions in regards to the property. What I also appreciated was the follow up after the viewing a few days later. It wasn't the typical pushy post sales chat, but a simple keen interest to help me find the right property for my needs and criteria. I don't know much about keating estates, but what I certainly feel is that the experience deserves to be shared here to separate this company and this gentleman (Christiaan) in particular from the average EA's out there. All the best Christiaan.”

C. - 21 Jun 2021

“Gemma is an excellent estate agent: engaging, efficient who listened carefully on our needs and proactively drew our attention to the right properties. Much appreciated and highly recommended for any buyers and sellers to work with her. Thank you!”

Gergo Safar - 21 Jun 2021

“Holly was superb from the very beginning of the entire process right through to the end. A first-rate Lettings Negotiator who was punctual, informative, and personable. Holly's outstanding client care, exceptional work ethic, and bright and positive attitude really made this a stand-out experience that I am thoroughly grateful for. I would absolutely recommend Holly in the future to anyone seeking help, guidance, and advice with a potential move.”

Jamie - 21 Jun 2021

“We have recently had the pleasure of speaking with Eilis at Keating Estates. She has been an absolute star through out our house hunting process and has helped us secure a tenancy on a flat we absolutely love! She provided us with great advice throughout and was so consistent in her responses to our emails and questions. She was an absolute pleasure to work with and and we felt very much like she was on our side throughout the process. We really appreciated how on top of things she was and how she managed to keep us in the loop every step of the way.”

Jessie Preece - 21 Jun 2021

“Sandra was fantastic from start to finish and made the whole administration process very seamless. Sandra was efficient, swift, friendly, and would get back to me to keep me updated with my application which was so appreciated. I thoroughly recommend Sandra as an excellent Lettings Administrator.”

Jamie - 20 Jun 2021

“Grace has been a phenomenal manager of our purchase - it has been a delight working with her! She has really gone above and beyond at every stage, and is always so happy to help. She has made the process as painless as possible for us and in fact it has been enjoyable! Everything has run incredibly smoothly thanks to her hard work, brilliant communication, and positive attitude. We are incredibly grateful to her!”

Alice Vaughan-Fowler - 18 Jun 2021

“Sonny has helped us on a couple of occasions early in our tenancy, super helpful, understanding, professional. Total pleasure to deal with, thanks Sonny and we'll try and stop bothering you for a few months!”

Nickyboon - 18 Jun 2021

“Property Management by Sonny Sonny has started to look after our flat. Having just moved in, he has been brilliant in rectifiying even the smallest issues quickly, efficiently and with a great attitude. Massive props to him, and thank you!”

Neeraj Thakrar - 18 Jun 2021

“Gemma was a fantastic help in finding us our perfect property. She took the time to understand what we were looking for, and showed us around a number of great properties. Gemma was patient and transparent with us on our search, and found us our dream house that ticked all the boxes. Gemma maintained great communication over our search and was always there to answer our questions. She really supported us in the offer process and we will be forever grateful! Thank you, Gemma!”

Alice Vaughan-Fowler - 17 Jun 2021

“Eilis was amazing during the search for a flat - super responsive, informative and got us the result we wanted.”

Rosie Parr - 15 Jun 2021

“Sophia was really helpful in getting our tenancy sorted, we had a troublesome landlord and she helped us get out of a hole with him to secure our property in such a short time period. We all really appreciate her help with this and love our new home!”

Emma Watkins - 15 Jun 2021

“Sandra was great in helping me to get a new let set up. Everything happened very smoothly and she was super responsive. Thanks Sandra for the help!”

Joseph Watson - 11 Jun 2021

“Sandra was amazing throughout the whole process and let us know exactly what we needed to do and when by. This was just what we needed as we had quite. quick turn around between placing an offer, and the move in date. Thank you.”

James Petrie - 11 Jun 2021

“Excellent. Elliott has provided seamless behind the scenes management of our rented property. He takes a proactive approach - to get quotes & provide us with different options when repairs are needed. Basically he manages everything & makes it a stress free delight to be a landlord.”

Joanna Richardson - 11 Jun 2021

“Elliott was very kind and helpful when I was locked out my house this weekend. He went above and beyond to direct me to the office and he also stayed late after work to wait for me to arrive! He was very calm, kind and friendly :)”

Gemma Dasent - 10 Jun 2021

“Sophia was very helpful with my flat hunt. She was quick to respond to emails and it made the process of moving easy.”

Scott Cockroft - 7 Jun 2021

“Sophia was extremely kind and helpful in getting us into our new home - process was really straight forward and easy. Thanks!”

Nickyboon - 6 Jun 2021

“Sandra was a great help during the process of finalising our flat. She was quick and responsive to emails and ensured we were happy with our property.”

Molly Davidson - 5 Jun 2021

“Holly was helpful and honest throughout the process. It's a tough time for renters after Covid but Holly really helped us both out!”

Sam Ebner-Landy - 1 Jun 2021

“Sade helped to accommodate our individual move out requests and was always quick to reply, professional and organised which really helped to improve the move out process for us.”

Yasmin Hanse - 1 Jun 2021

“Gemma has helped me purchase my first property and was brilliant throughout. She is very responsive, on the ball, and has provided great guidance and advice for a first-time buyer. She is super knowledgeable about the properties on sale as well as the local area - a great agent for sure!”

Max - 31 May 2021

“Holly was simply amazing. On time, well organised and down to earth. Holly was so informative and was on the ball from the moment I met her. Holly was able to answer all my questions and provide great advice as well. Thank you Holly!”

Harry Mead - 29 May 2021

“Sophia is lovely, we were very happy with her customer service. Proving very helpful and polite, we wish her the best in her career. We would highly recommend. Many thanks again Sophia, it'll be not forgotten”

Charlie Edwards - 27 May 2021

“Very friendly and efficient estate agent. Promptly responsive and knowledgeable. Also trying to accommodate with different available properties for me to see and wrap many viewings in one meeting to save time.”

Siri Wong - 26 May 2021