Reviews

Independent customer reviews from  

“Fantastic service. I couldn't have been more impressed with the overall process. We originally tried to sell our house at the end of 2019 using another agency (of the the largest in London). It proved to be the wrong decision and I found out that there is no substitute for local experience. The other agency struggled to get offers any where near the asking price and after 3 months of marketing we decided a change was needed. We appointed Keating Estates who were efficient and professional from the very start. Their advice on pricing and strategy was both refreshing and eye opening. 7 days after getting the house back onto the market with Keating Estates we had 4 offers above asking and went to closed bids - the dream situation. I highly recommend this agency. Seb was brilliant and immediately became a trusted adviser. Once under offer he did not disappear and if anything upped the communication. Every obstacle was thrown at us, he dealt with each and every one in a calm professional manner. His guidance around getting the deal completed amidst a global pandemic was incredible. Thank you to Seb and the Keating Estates team.”

Edward - 15 May 2020

“Gemma’s excellent expertise and knowledge of her market is rare and so valuable as a buyer. Gemma’s talent is to understand her customers needs quickly, with a real sense of engagement, which generates comfort and trust, no ‘bull...t’ and no waste of time: Efficiency’ In summary thank you Gemma for being always available, always returning calls, and giving a real sense of commitment to your clients. The perfect experience. My only regret is not to have sold my property through Keatings.”

Christophe Charon - 9 Apr 2020

“Lucia was very helpful and patient with us re: pre moving procedures. She replied emails and queries very promptly and provided solutions to issues raised.”

Edwin Enyi-Abonta - 28 Mar 2020

“Lucia was a really courteous and responsive agent. When issues arose she would get back to us within minutes, and was flexible trying to arrange the smaller details with our landlord. A very reassuring experience in challenging times.”

Josh - 18 Mar 2020

“Gemma was always very helpful, knowledgeable, and quick to reply to any form of communication when I had my offer accepted. Her professionalism made the process of buying my first property that much less stressful. Now my purchase has moved to the next stages, but I am confident that I am in good hands with the rest of the team at Keating Estates.”

Justine Dattani - 18 Mar 2020

“Lucia was brilliant throughout the whole lettings process, ensuring everything was really seamless for us. There are a lot of documents and things to do when moving homes but she made everything very easy and welcoming. Thank you! We are looking forward to moving into our new apartment in Brixton! Hannah and Danielle, flat mates moving from East London, to South London!”

Hannah Coorg - 17 Mar 2020

“We got a hold of David via Keating, and David was keen to get us viewing properties straight away. He listened and understood our requirements, and went full steam ahead. With that in mind, the first property we viewed was perfect. The process was really fast, and we were able to secure the flat on the same day due to David's diligence. Really pleased!”

Jennifer Diez-Jones - 12 Mar 2020

“Gemma was a pleasure to deal with right from the start of my search. Professional, knowledgable and well informed on the search area and current market. Thank you very much Gemma for helping secure our new property.”

Carolyn Ritchie - 11 Mar 2020

“David was really helpful finding a new flat to let, the process was really quick and easy, we called and had a new flat in the same day! Can't thank him enough.”

Emma Randerson - 11 Mar 2020

“David was helpful and accessible throughout the process. He answers questions at the viewing really well and guided us through to the offer stage. Would recommend!”

Lucy Kember - 9 Mar 2020

“Jessica and Lucia were super helpful in making sure everything was set up and sorted for our move. I can’t thank Jessica enough for helping us sort out a few problems and making sure we were happy in the new flat.”

Jessica Young - 6 Mar 2020

“I was looking for a flat to rent in London, I've been very lucky to find Keating Estates. The entire process was clear and easy, and the communication with the team is excellent and fast. Looking forward to enjoy the flat.”

Donatella - 6 Mar 2020

“We've bought and sold through Keatings a couple of times now and they have always been thoroughly professional and a pleasure to work with. Our maisonette sold within the week and Gemma was brilliant helping us through the process and making sure everything ran smoothly. Highly recommend...they also do the BEST photos of the property!”

Matt Baker - 5 Mar 2020

“David was extremely prompt and helpful getting me into my new flat! Would definitely recommend using him and Keating Estates in the future!!!!”

Kelley Orcutt - 4 Mar 2020

“David was extremely prompt and helpful getting me into my new flat! Would definitely recommend using him and Keating Estates in the future!!!!”

Kelley Orcutt - 4 Mar 2020

“Helped us secure a great property to rent in a very quick turnaround for with no problems at all - the whole process was very smooth. Thank you!”

Beth Farr - 3 Mar 2020

“Jack Keeping was very helpful in our renting process. Quickly chatting to the landlord and calling us to keep us in the loop.”

Chris Skinner - 2 Mar 2020

“Great communication! Lucia made our move feel stress free and all the administration was really easy. Whenever we had a question Lucia got straight back to us.”

Grace - 2 Mar 2020

“Jack was very helpful, responsive to our queries and overall made the process for renting our new home very easy. Thanks!”

Sammy - 26 Feb 2020

“Lucia was not only warm and friendly over the phone and in person, but extremely accommodating when it came to helping with any issues that presented themselves in the process of signing contracts etc Thanks Lucia :)”

Oliver Bidwell - 26 Feb 2020

“Having initially put our property on the market with another agent, we changed to Keatings and the level of service was markedly better with immediate effect. From the first conversation on valuation with Tom to the final discussions about what furniture could be left for the buyer, the Brixton / Herne Hill Keatings teams' service left was better than I could have expected. Grace and Amy were particularly helpful between offer acceptance, exchange and completion as various issues arose; their responsiveness, helpful advice and engagement with the buyer / buyer solicitor meant the obstacles were navigated as easily as possible.”

Will Summerlin - 22 Feb 2020

“Keating Estates have always been great to arrange flat viewings with and David has made the offer process effortless - thank you!”

Isobel Fleming - 21 Feb 2020

“Maisonette sold in four days - fantastic service! We have both bought and sold through Keatings, both of which have been very great experiences. Out hope is that we have an agent like Keatings when we buy our next property.”

Thomas Mills - 20 Feb 2020

“David was great in the process of helping us rent a beautiful flat. He was informative, quick and helped us negotiate for what we wanted. Completely trusted him throughout the process as he even managed to get us the property despite there being other offers from other agencies, the documents were signed within a couple hours stress free. Couldn’t recommend him more!”

Devon Monaghan - 18 Feb 2020

“Jade was excellent in coordinating both parties and helping us make this sale happen! As first time buyers we were quite lost and she helped us push through and chase the million things happening at once!”

Valeria Guerra - 13 Feb 2020

“I did some bits of admin over email with Lucia. She's great to work with :) Recommend her and the agency.”

SQ - 11 Feb 2020

“Jack was efficient, friendly and very helpful during the whole process of renting a property. Would definitely recommend Jack to anyone looking to rent in south London.”

Sam Deptford - 8 Feb 2020

“Both Sophie and Lucia have been so helpful throughout this renting process. Would definitely recommend using Keatings Estates if you are renting in this area”

Jemima Goss - 5 Feb 2020

“I'm very glad I asked Keating to sell my house. I had a bad experience with Purple Bricks who were ineffective, mostly unprofessional - and who left me in the lurch. I am hugely grateful to Sebastian who took over from them. Selling a house can be mega stressful and Sebastian was always available, diplomatic and patient, a great support, and an indispensable source of advice. He clearly showed why I needed a real estate agent!”

Pascale Gillet - 4 Feb 2020

“Hanna was incredibly helpful in assisting me with my contract and communicating with my landlord at a time I had massive personal issues. Very helpful and able to assist me immediately. I am very grateful for all her help.”

Arti Mehta - 4 Feb 2020

“Jack has been extremely helpful and efficient in our flat search. We were needing to find a flat in the busy and popular Clapham area and Jack has given us the best chance of succeeding with setting up quick viewings and sending documents over to us very quickly. Cheers Jack Lucia has been on top of all of the documentation and chasing our references to ensure we can move into the property as soon possible to meet our tight deadline. Thanks Lucia!”

Roddy Mackenzie - 30 Jan 2020

“Grace and her team were the standard estate agents should hold themselves to. Very professional, organised, thorough and got a buyer in under 2 weeks. Got our flat sale to completion in a timely manner too. As stress free as I imagine a flat sale could be.”

Daniel Gill - 24 Jan 2020

“Gemma was a pleasure to deal with from start to finish. She was really efficient, knowledgeable, easy to communicate with, and helped us move things forward really smoothly. Thanks for all your help, you've been a star!”

Nadine - 22 Jan 2020

“Grace and the team at Keatings have been a breath of fresh air amongst estate agents, truthful, professional, easy to get along with, get in touch with and facilitated a complete sale of our property within 2.5 months with Christmas in-between. We were recommended to use them by a friend and would pass that recommendation on to anyone looking for an agent in the south London area.”

Sophie Alexandra Jane Griffiths - 22 Jan 2020

“Lucia was very efficient and helpful! She was quick to respond and we had no issues getting our property. Would use again!”

Rosie Parr - 22 Jan 2020

“Sophie was incredibly efficient and helpful from the second we viewed the property to making an offer, making the whole process very easy.”

Tristan Yves Baker - 22 Jan 2020

“What can I say apart from David is great to work with. He really helped me with renting a flat I fell in love with despite being out of the country. He answers all the annoying little questions I have and has been extremely supportive through the process of securing the flat. Thank you David!”

Sarah Qandeel - 21 Jan 2020

“David was extremely helpful and essential in helping us secure our dream home! He made the process as straightforward and rewarding as possible.”

Adanna Obijuru - 16 Jan 2020

“David was super helpful, got our forms and paperwork through very quickly and is genuinely awesome. Very much recommended. Thanks.”

Bradley Moss - 16 Jan 2020

“David was incredibly helpful when helping us let our property. He knew all of the information about the property and was very contactable in the days following our offer. We were able to phone David with questions about both the property and the referencing process.”

Adam Shafiq - 15 Jan 2020

“Really helpful and provided quick responses, which helped us to complete all proceedings much quicker than expected. Very understanding of our circumstances and worked to accommodate any issues we encountered. Super!”

Isabel O\'Brien - 13 Jan 2020

“I've moved around the area 6 times now, but unfortunately this is my first experience with Keating Estates. If only I'd used them all the time! Sophie was a dream to work with. She took my somewhat frantic phone call in her stride and had us at a viewing the very same evening. She was truthful with the property, which is a rare find in estate agents, and by the end of the viewing we'd fallen in love with the flat. The process after the viewing was just as easy, and Sophie was super fast in getting everything through to us, but very clear on what we had to do. From viewing to having our references accepted took 4 days, which must be some sort of personal best. Keatings and Sophie in particular, has made what is normally quite a stressful experience very easy. We can't wait to move in, hopefully everything else goes just as smoothly.”

Josh Croston - 9 Jan 2020

“Responsive and very helpful agency. Sophie was particularly flexible with showing us around lots of the properties and contactable outside of working hours. Very appreciated. Lucia, very responsive in getting our documents to us and keeping us in the loop with progress. Thanks all.”

Charlotte - 6 Jan 2020

“Great service from gemma & the team at keatings. They are locals and know the area well, lovely to deal with, would recommend.”

Helen Whitehouse - 20 Dec 2019

“Quick and straightforward! Was looking for a property to rent and found Keatings very helpful - from organising viewings to arranging referencing/contract agreements.”

Claire Grant - 19 Dec 2019

“We can't recommend Keating enough. We had viewed a good number of properties with other estate agents but Keating were by far the most professional and knowledgeable and filled us with confidence where the others didn't. Whenever we asked questions about the property they knew all the answers and we felt they cared about us getting the right property rather than just making a quick sale. The surveyors and solicitors they recommended were also excellent, in particular the solicitor. We didn't need to chase and everything moved along quickly and smoothly. A very stress free process and everyone we dealt with at Keating Estates was friendly and helpful.”

Matt Spiller - 18 Dec 2019

“All I can say about Gemma and Keating is just really positive! She is professional, attentive, transparent and hard working. She is definitely the best agent I have met so far!”

Fabio Pozzetto - 16 Dec 2019

“Gemma has been amazing throughout our property search. She's felt like a true partner at every step and offered honest advice that helped us to refine our requirements and ultimately move forward with a property. Highly recommended!”

MR TE STIMSON - 16 Dec 2019

“Sandra was fantastic throughout the rental process. This was our first time renting a property and Sandra ensured that we understood all parts of the process whilst also answering the many questions we had. Many thanks Sandra”

Harry - 12 Dec 2019

“Very helpful agents, quick responses and informative. We dealt with many agents whilst trying to find a property and Keatings were by far the best. They are very honest and helpful, and help you to understand exactly where you stand when making offers. They didn't try to push us to up our offers to something we weren't comfortable with and didn't put pressure on us at all throughout the process.”

Olivia Stitson - 5 Dec 2019