Choosing the right agent should not depend on the total services an agent offers, but should depend wholly on what that agent will do for you in your case. Many agents offer a broad range of services, but overload their books to breaking point. Volume of properties per front-line staff member will determine the service levels an agent is able to provide to individual clients.
Some high street agents hold more than a hundred sales properties and even more lettings properties at any one time. The more properties, the thinner they spread themselves, the smaller your chances, on average of enjoying either service or performance. Coming from a family-run ethos, and with a bespoke offering, we hold only as many properties as we can actually sell or let, resulting in the following services being enjoyed by all our clients.
As an independent agent whose staff have grown up in the local market over the last 30 years, our focus is on combining old fashioned values with the sharp edge of new technologies and excellence in marketing. This way we feel proud when meeting old clients in the queue at the butchers.
Communication is a massive part of our job but is often overlooked by agents. Very strict procedures governing communication with all clients, keeping them abreast of all developments is achieved by assigning a specific member of our staff to contact at regular, set intervals.
By limiting the volume of properties we deal with, and combining all elements listed here successfully, we are able to consistently beat the market, and our competitors in both sales and lettings multi-agency instructions. (full details can be provided).
Our website is designed for ease of use and to provide the right information for all property hunters in one place - we believe that our presentation of property details and all relevant data to each property cannot be beaten at present in the market.
Comprehensive and well targeted marketing enable us to reach the largest audience and build interest ahead of each property's launch. See our marketing here.
Covering a massive swathe of South London, including all areas from Wandsworth to Lewisham, we are able to offer our clients a range of properties and a large variety of attributes for any specific budget.
With the vast majority of our staff coming from the areas in which we work, we are very well placed to inform our clients of everything that an area offers, from parks to playgroups to party venues. See our area guides here.
Estate agency is often accused of being a 'smoke and mirrors' industry of the 'dark arts'. The opposite is true of successful, respected independents. As part of our communities as individuals and as a business, we insist on transparent business practices and benefit hugely from the trust earned.
Photography is another massive part of agency and must be a focus of any successful agency. Our presentation of clients' properties helps us to achieve the interest that enable us to turn all these factors into performance. For all our clients, no matter what budget.
Keating Estates (Clapham)
23 Clapham Common South Side
T: 020 7720 2113
F: 020 7720 9256
Keating Estates (Brixton)
427 Coldharbour Lane
T: 020 7095 5777
F: 020 7720 2956
Keating Estates (Herne Hill)
17 Norwood Road
T: 020 8674 8884
F: 020 7720 9256
Keating Estates (Brixton Head Office)
Unit 1, The Viaduct, 360 Coldharbour Lane
T: 020 8299 8111
F: 020 7720 9256